HR Administrator – HRMS Almadina Distribution Centre LLC

Job Purpose:

The HR Administrator – HRMS is responsible for maintenance and upkeep of the Al Madina HRMS. This role focuses around HRMS administration, coordination, maintenance, development and optimization.

Key Responsibilities:

HRMS Administration & Data Integrity

• Act as the primary administrator for iHits HRMS, maintaining employee records, organisational structures, and workflows.

• Ensure data accuracy through regular audits and quality checks.

• Manage user access, permissions, and system security.

• Process employee lifecycle changes (new hires, promotions, transfers, leavers).

System Optimisation & Support

• Identify opportunities to streamline HR processes using system functionality.

• Support configuration changes, upgrades, and new module rollouts.

• Test new features and enhancements before deployment.

• Troubleshoot system issues and work with HR, Payroll, IT, and vendor support to resolve them.

Reporting & Analytics

• Build and maintain HR dashboards and standard reports.

• Provide workforce insights (headcount, turnover, compliance metrics).

• Respond to ad‑hoc reporting requests with clear, accurate data.

User Support & Training

• Provide day‑to‑day support to employees and managers on system navigation and queries.

• Develop and deliver training materials for new features or processes.

• Promote effective use of self‑service tools.

Other aspects of the role may include the below, supporting the HR Management Team:

Employee Lifecycle & HR Operations

• Prepare system driven offer letters, contracts, and onboarding documentation.

• Coordinate onboarding activities to ensure a smooth new‑starter experience.

• Support offboarding processes, including documentation and system updates.

• Provide accurate data to payroll (absences, changes).

Compliance & Governance

• Ensure HRMS and HR processes comply with data protection regulations and internal policies.

• Support internal and external audits with accurate data and documentation.

• Maintain up‑to‑date process documentation, workflows, and SOPs.

• Assist in updating HR policies and employee handbooks on HRMS

Benefits & Absence Administration

• Maintain absence records and support return‑to‑work processes

People Operations Support

• Support HR projects (engagement surveys, policy updates, audits)

• Assist with cyclical processes (performance reviews, probation reviews, pay reviews)

• Maintain HR calendars and reminders for key activities