Implementation Partner, In-Store

Sevenrooms Inc.

Posted on 5 Mar

Experience

2 - 7 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

You re excited about this opportunity because you will

  • Lead Client Onboarding. Manage all onboarding activities including project kick-off, training, configuration, data migration, and launch to help clients reach value quickly.
  • Manage Multiple Projects. Oversee several implementation projects at once, keeping them on schedule and aligned with customer goals and satisfaction.
  • Tailor Solutions to Clients. Work closely with venue stakeholders to understand their goals and customize the SevenRooms platform to meet their needs.
  • Be a Product Expert. Guide clients through the platform, helping them learn and apply tools based on their unique business objectives.
  • Collaborate Across Teams. Partner with Sales and Customer Success to support a smooth handoff and drive product adoption.

Desired Candidate Profile

You have 2+ years of experience in customer-facing roles, ideally in SaaS or hospitality technology

  • You re a clear and confident communicator, both in writing and in person
  • You re detail-oriented and bring strong critical thinking and problem-solving skills to your work
  • You re experienced in managing projects and keeping things on track
  • You thrive in fast-paced, startup environments and love working collaboratively with others

Company Industry

Department / Functional Area

Keywords

  • Implementation Partner
  • In-Store

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Sevenrooms Inc.

In 2011, Joel Montaniel, Allison Page, and Kinesh Patel founded SevenRooms after noticing that hospitality operators were missing a critical ingredient in the systems they were using to run their business: guest data. What began as a mission to help restaurants better understand and serve their guests evolved into a powerful platform used by merchants around the world.

With best-in-class tools for marketing, operations, and guest experience all deeply integrated with its industry-leading CRM SevenRooms empowers operators to drive revenue, streamline operations, and deliver experiences that keep guests coming back.

In 2025, DoorDash acquired SevenRooms to strengthen its in-store strategy and expand its merchant-first offerings. The combination brings together DoorDash s scale, reach, and digital innovation with SevenRooms in-store capabilities to support hospitality businesses across every channel from discovery and delivery to on-premise dining.

As DoorDash builds out its in-store capabilities, SevenRooms plays a central role in enabling merchants to grow their businesses and connect more meaningfully with guests, whether they re ordering online or dining in. This move reflects DoorDash s broader commitment to empowering local businesses, fostering stronger connections between consumers and the places they love, and building technology that meets merchants and their customers wherever they are.

Read More

https://job-boards.greenhouse.io/sevenroomsuae/jobs/7669139