IT Assistant

Confidential Company

Posted 30+ days ago

Experience

2 - 4 Years

Monthly Salary

AED 4,000 - 4,500 ($1,081 - $1,216)

Job Location

Abu Dhabi - United Arab Emirates (UAE)

Education

Bachelors in Computer Application

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

Network & Infrastructure

  • Assist in managing VMware vSphere, file servers, and storage systems (Netgear NAS / NetApp SAN)
  • Support HP Tape Library and Veeam Backup & Replication operations
  • Monitor network performance and availability using network monitoring tools
  • Configure and maintain Cisco / HP / D-Link switches, including VLAN configuration
  • Assist in configuring and troubleshooting FortiGate and SonicWall firewalls (routing, policies, VPN basics)
  • Support wired and wireless network solutions (Access Points)

Servers & Systems

  • Administration and support of Microsoft Windows Server 2016 & 2019
  • Assist with Active Directory Domain Controller management (users, groups, policies)
  • Support DNS server and other application servers
  • Manage file servers, access permissions, and storage allocation

Security & Access Systems

  • Support Access Control systems including ZKT Access Control
  • Assist with HIKVision CCTV system monitoring and maintenance
  • Support Avaya PBX basic administration and troubleshooting

Office 365 & Applications

  • Assist in managing Microsoft Office 365 Admin Center, Exchange Online, Teams, and SharePoint
  • Support email management and email backup
  • Install and support engineering and planning software
  • Manage printer installation, configuration, and troubleshooting

End-User Support

  • Provide day-to-day IT support to end users (hardware, software, network issues)
  • Troubleshoot desktops, laptops, printers, and connectivity issues
  • Escalate complex issues to the IT Manager when required
  • Maintain basic IT documentation and asset records

Desired Candidate Profile

Bachelor’s degree in Information Technology, Computer Science, or a related field

3–4 years of experience in IT support, network administration, or system administration (preferably in a corporate environment)

Employment Type

    Full Time

Company Industry

  • Oil & Gas
  • Petroleum

Department / Functional Area

  • IT Hardware Support
  • IT Hardware Repair & Maintenance

Keywords

  • IT Assistantance

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Confidential Company

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