IT Help Desk Specialist

PetroApp

Posted on 30 Apr

Experience

1 - 3 Years

Job Location

Egypt - Egypt

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

  • Provide technical support to end-users (onsite and remote).
  • Troubleshoot hardware, software, and network issues.
  • Install, configure, and maintain computer systems and applications.
  • Provide support for IT systems, including Windows Server environments.
  • Troubleshoot Windows Server issues (Active Directory, DNS, DHCP, Group Policy, user access, and server performance).
  • Manage and troubleshoot client connectivity issues (LAN/Wi-Fi/VPN).
  • Monitor system performance and ensure system availability.
  • Support network infrastructure and resolve connectivity issues.
  • Maintain documentation of issues, solutions, and IT procedures.
  • Assist in system upgrades, patches, and security updates.


Desired Candidate Profile

Bachelor s degree in Computer Science or a related field.

Minimum 1 year of experience in IT Support or a similar role.

Strong knowledge of networking concepts and systems.

Strong knowledge or certification in CCNA and MCSA

Experience supporting Windows Server and client operating systems.

Strong troubleshooting and problem-solving skills.

Good communication and interpersonal skills.

Ability to work under pressure and handle multiple tasks.

Company Industry

Department / Functional Area

Keywords

  • IT Help Desk Specialist

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Similar Jobs

IT Specialist

Sentinel Business Center LLC

  • 0 - 2 Years
  • Dubai - United Arab Emirates (UAE)

IT Support

Confidential Company

  • 2 Years
  • Dubai , Abu Dhabi - United Arab Emirates (UAE)

IT Helpdesk Support Technician

IT Support Engineer

Auralite technologies

  • 2 - 5 Years
  • Dubai - United Arab Emirates (UAE)
View All