IT Helpdesk

Tecnogroup

Posted on 20 Feb

Experience

1 - 3 Years

Job Location

Egypt - Egypt

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Network Infrastructure

  • Monitor LAN/WAN performance and ensure connection stability.
  • Assist in configuring routers, switches, and access points.
  • Troubleshoot connectivity issues and support basic VPN setup.

Network Security & Firewall

  • Assist in managing firewall devices (Fortinet / pfSense / Mikrotik).
  • Implement security rules, NAT, and Port Forwarding under supervision.
  • Monitor security logs and alerts to protect the network.

Windows Server Administration

  • Manage users and permissions through Active Directory.
  • Support GPO management and file/printer sharing configurations.
  • Perform regular updates and server maintenance tasks.

End-User & Printer Support

  • Provide technical support for user network, software, and printer issues.
  • Install and configure PCs and network printers.
  • Document support requests and recurring issues.

Documentation & Development

  • Maintain and update device and IP records.
  • Prepare brief reports on incidents and support cases.
  • Enhance technical skills and participate in IT training sessions

Desired Candidate Profile

Bachelor s Degree in Computer Science, Information Systems, or any related field.

  • From 1-3 years of experience .

Company Industry

  • Oil & Gas
  • Petroleum

Department / Functional Area

  • IT Hardware Support
  • IT Hardware Repair & Maintenance

Keywords

  • IT Helpdesk

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Tecnogroup

https://tecnogroup-oil.com/job/it-hekpdesk/

Similar Jobs

IT Support Engineer (Immediate Joiner)

IT Support Executive

IT Support

SUN INTERNATIONAL LLC

  • 1 - 3 Years
  • Sharjah - United Arab Emirates (UAE)

IT Administrator

Nixon Dynamics

  • 0 - 6 Years
  • Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

IT Support

Finsolve budgeting and financial solutions

  • 2 - 4 Years
  • Dubai - United Arab Emirates (UAE)
View All