IT Helpdesk Support Engineer
VAM Systems
Employer Active
Posted on 30 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Serving as the first point of contact for customers seeking technical assistance over the phone or email.
- support users on a functional level, by offering guidance on how to use systems and equipment.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions.
- Performing on-site installations and support.
- Install and configure Windows and other desktop software.
- Configure and manage connectivity and storage
- Maintain Windows
- Protect devices and data
- Deploy Windows client
- Locally available candidates may only apply
Desired Candidate Profile
Required Skills and Qualifications
- Bachelor s degree in Computer Science, or a related field
- Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
- Minimum 2 year of hands-on experience Microsoft Client and server platforms as a helpdesk technician
- Effective communication skills in both written and verbal forms
- Mandatory: Fluent Arabic & English speaker
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- IT Helpdesk Support Engineer
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VAM Systems
https://jobs.smartrecruiters.com/VAMSystems/744000117568259-it-helpdesk-support-engineer-
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