IT Operations Supervisor

Client of Foreground

Posted on 25 Feb

Experience

5 - 7 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

The IT Operations Supervisor will oversee the day-to-day delivery, performance, and stability of IT operations across multiple operational locations. The role carries direct supervisory responsibility for infrastructure support, network operations, data centre activities, cloud environments, and IT service coordination within a 24/7 operational setting.

This position is hands-on and operationally focused. The Supervisor will guide technical teams, coordinate with external service providers, and serve as a key escalation point for operational incidents. The emphasis is on maintaining system availability, enforcing operational standards, improving service reliability, and proactively mitigating technology risks.

The role will work in close collaboration with IT leadership and site stakeholders to ensure that technology services remain aligned with operational requirements, compliance standards, and business continuity objectives.

Desired Candidate Profile

The ideal candidate will be an experienced IT operations professional with proven supervisory exposure within enterprise-scale infrastructure and service environments. Experience within industrial, manufacturing, utilities, oil & gas, or similarly mission-critical sectors is strongly preferred.

The successful candidate will demonstrate:

  • Proven experience supervising IT operations teams in complex, high-availability environments
  • Practical oversight of infrastructure, networks, data centres, backup, and disaster recovery processes
  • Hands-on involvement in incident management, service monitoring, and operational risk control
  • Experience coordinating third-party vendors and monitoring SLA performance
  • A structured and disciplined approach to maintaining stability, security, and service continuity while supporting incremental modernization initiatives

Experience within Saudi Arabia or the GCC region is highly desirable. Fluency in Arabic is mandatory, with strong communication skills in both Arabic and English required to effectively engage operational teams, business stakeholders, and external partners.

Operational credibility, accountability, and the ability to perform confidently within a governance-driven environment will be critical to success in this role.

Company Industry

Department / Functional Area

Keywords

  • IT Operations Supervisor

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