IT Service Desk Jobs

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide first line technical support, manage trouble tickets, and ensure 24/7 availability while possessing strong communication and troubleshooting skills.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage service requests and incidents, provide technical support, maintain documentation, oversee IT asset lifecycle, and require a Bachelor's degree in IT.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide 24/7 IT support, resolve incidents, and ensure customer satisfaction with strong communication and troubleshooting skills in a telecom environment.

• 1 - 3 Years
• Cairo - Egypt

Responsible for providing IT support, managing procurement processes, and maintaining vendor relationships while ensuring compliance and operational efficiency.

• 3 - 6 Years
• Sharjah - United Arab Emirates (UAE)

Provide first contact IT support, diagnose issues, document interactions, escalate complex problems, requiring a degree in IT and customer service experience.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage IT incidents and service requests, provide customer support, and maintain knowledge base while ensuring compliance with security standards.

• 1 - 3 Years
• Doha - Qatar

Provide exceptional customer support, process orders, resolve issues, and maintain documentation while collaborating with teams and utilizing CRM software.

• 8 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Prepare, distribute, and file documentation, reports, and correspondence for the Aftermarket business. Support scheduling, tracking, and follow-up of administrative tasks across...

• 2 - 5 Years
• Ajman - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot IT issues, manage incidents, and ensure customer satisfaction with strong communication and problem-solving skills.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide primary and secondary IT support, troubleshoot hardware and software, manage campus devices, and assist with user inquiries and network connectivity.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide IT support, manage network systems, ensure security, and deliver VIP support while having experience in troubleshooting and asset tracking.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage assets, and ensure data security while promoting a positive service culture.

• 2 - 6 Years
• Riyadh - Saudi Arabia

Provide first-line support for incidents and service requests in Data Center Colocation, utilizing ITIL and ITSM practices with strong customer service skills.

• 3 - 8 Years
• Doha - Qatar

Provide L1/L2 Onsite Technical Support, manage incidents, and require ITIL and Microsoft 365 certifications with bilingual proficiency in English and Arabic.

• 6 - 10 Years
• Riyadh - Saudi Arabia

Lead the Service Desk team in delivering customer support, managing incidents, and ensuring SLA compliance with expertise in ITIL and service operations.

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

Fluent English-speaking candidates needed for inbound and outbound customer service roles, requiring strong communication, problem-solving skills, and adaptability.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide IT support, manage network systems, deliver VIP support, and track IT assets with strong networking knowledge and discreet service orientation.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage IT assets, and ensure data security while promoting a positive service culture.

• 2 - 5 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Maximize revenue by promoting services, ensuring customer satisfaction, managing appointments, and streamlining communication between customers and technicians.

• 2 - 8 Years
• Algiers - Algeria

Provide technical support for hardware, software, and network issues, manage IT assets, and ensure compliance with service level agreements.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handle inbound and outbound calls, resolve customer complaints, and document interactions using CRM software while ensuring customer satisfaction and retention.

• 2 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Responsible for technical support, system administration, troubleshooting, social media marketing, and web design, requiring strong problem-solving and multitasking skills.

• 3 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handles customer enquiries and complaints through various channels, requiring fluent Arabic and English, with strong communication and problem-solving skills.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage NOC processes, coordinate with teams, liaise with UAE authorities, and maintain documentation while ensuring compliance and timely approvals.

• 0 - 5 Years
• Cairo - Egypt

Provide operational support by managing IT service requests, troubleshooting issues, and collaborating with teams to ensure service quality and continuity.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for managing the Service Desk system, handling IT incidents, asset management, and ensuring ITIL-aligned service delivery with strong customer focus.

• 6 - 11 Years
• Giza - Egypt

Develop and maintain system solutions, provide analytical support, handle technical tasks, and ensure smooth integration of systems with strong communication skills.

• 5 - 7 Years
• Amman - Jordan

Manage Microsoft Hybrid Cloud infrastructure, network systems, IT Service Desk operations, and endpoint security while supporting audits and providing technical assistance.

• 0 - 2 Years
• Doha - Qatar

Supports digitalization initiatives, cloud management, and technical support while ensuring user adoption and efficiency in hotel operations and technology solutions.

• 5 - 10 Years
• Jeddah - Saudi Arabia

The Problem Manager owns and drives the Problem Management process within the IT Service, working to identify, investigate, and permanently resolve the root causes of recurring ...