IT Service Desk Jobs

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide first line technical support, manage trouble tickets, and ensure 24/7 availability while possessing strong communication and troubleshooting skills.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Responsible for IT support, troubleshooting, and problem-solving while ensuring service availability and customer satisfaction with strong communication skills.

• 1 - 6 Years
• Giza - Egypt

Provide first-line IT service desk support, manage incidents and requests, collaborate with stakeholders, and ensure effective service delivery in a dynamic environment.

• 1 - 3 Years
• Cairo - Egypt

Responsible for resolving technical issues, providing IT support for Microsoft technologies, maintaining systems, and ensuring network security with strong problem-solving skills.

• 2 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Provide exceptional customer service by addressing inquiries, resolving issues, documenting interactions, and coordinating with technicians while maintaining accurate records.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage NOC processes, coordinate with teams, liaise with UAE authorities, and maintain documentation while ensuring compliance and timely approvals.

• 12 - 15 Years
• Dubai - United Arab Emirates (UAE)

Oversee service delivery governance, manage IT operations, lead service desk and production support teams, ensuring SLA compliance and customer satisfaction.

• 0 - 2 Years
• Dubai , Sharjah , Ajman - United Arab Emirates (UAE)

Provide exceptional customer service by addressing inquiries, resolving concerns, and collaborating with team members while demonstrating strong communication and problem-solvin...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Responsible for network infrastructure management, security, support, and troubleshooting, requiring skills in network management, technical support, and relevant certifications.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Emirati National with a Bachelor's Degree preferred in IT, strong communication skills, and basic IT troubleshooting knowledge for Service Desk support.

• 3 - 6 Years
• Sohar - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Nizwa - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Muscat - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 1 - 3 Years
• Doha - Qatar

Provide exceptional customer support, process orders, resolve issues, and maintain communication while collaborating with teams and utilizing CRM software.

• 0 - 1 Year
• Chennai - India

Provide exceptional customer support, utilize CRM software, collaborate for operational efficiency, and possess a bachelor's degree in business administration.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level IT support, troubleshoot issues, and assist users with system access while utilizing ITSM tools and having relevant technical knowledge.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 1 - 3 Years
• Muscat - Oman

Handle customer calls and emails, perform troubleshooting, maintain documentation, and support shift operations with strong communication and technical skills.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support for hardware and software, manage user accounts, troubleshoot network issues, and assist with onboarding and offboarding processes.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for customers, resolving complaints, promoting products, and maintaining records while ensuring effective communication in Arabic and English.

• 2 - 8 Years
• Doha - Qatar

Provide Level 2 technical support, troubleshoot hardware and software issues, manage Microsoft 365 services, and ensure compliance with IT policies.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage the complete NOC process, including applications, submissions, approvals, renewals, tracking, and closure. Maintain updated NOC trackers and ensure timely follow-up on pe...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 2 - 4 Years
• Dubai - United Arab Emirates

Manage guest calls and requests, operate telephone systems, ensure guest satisfaction, and maintain professional communication and relationships.

• 5 - 7 Years
• Yemen - Yemen

Collaborate with stakeholders to transform business requirements into IT solutions, ensuring compliance, user satisfaction, and effective data management.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for managing the Service Desk system, handling IT incidents, asset management, and ensuring ITIL-aligned service delivery with strong customer focus.

• 1 - 3 Years
• Cairo - Egypt

The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Service Desk Support Technician is to provide first line s...

• 7 - 12 Years
• Egypt - Egypt

Manage IT support, digital workplace experience, and collaboration tools while ensuring compliance, service quality, and team development in a banking environment.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Manage contractor onboarding, access requests, and compliance in a banking environment, ensuring timely completion and stakeholder coordination.