IT Service Management Jobs in Abu Dhabi

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates

The ITSM Analyst administers IT Service Management tools, tracks performance metrics, ensures process compliance, and supports service delivery optimization.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Lead enterprise architecture and ServiceNow implementations, manage service provider relationships, and enhance IT service delivery with strong analytical skills.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Architect and build ServiceNow, lead ITSM, SAM, and HAM implementation, integrate technologies, develop workflows, and ensure successful deployment.

• 8 - 10 Years
• Abu Dhabi - United Arab Emirates

Manage IT Service Management processes, conduct impact analysis, and ensure compliance with ITIL standards while driving continuous service improvement.

• 1 - 5 Years
• Dubai , Abu Dhabi , Fujairah - United Arab Emirates (UAE)

Provide on-site and remote IT support, troubleshoot hardware and software issues, manage user accounts, and assist with onboarding activities.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for providing technical support, incident tracking, and customer satisfaction in a dynamic 24X7 environment, requiring strong communication and analytical skills.

• 3 - 6 Years
• Dubai , Abu Dhabi , Ajman - United Arab Emirates (UAE)

Provide technical support for hardware, software, and network issues, managing user accounts and connectivity while ensuring minimal business disruption.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide user support, troubleshoot IT issues, administer systems, maintain documentation, and enable end-users with strong technical skills and customer service focus.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for healthcare applications, resolve incidents, collaborate with IT teams, and utilize ITIL principles for effective incident management.

• 5 - 8 Years
• Abu Dhabi - United Arab Emirates

Manage Change Advisory Board, enforce change control processes, ensure compliance with IT governance, and drive continuous service improvement initiatives.

• 7 - 12 Years
• Abu Dhabi - United Arab Emirates

Lead end-to-end implementation of eGRC platforms, advise on cybersecurity governance, and manage projects while ensuring compliance with UAE regulations.

• 1 - 5 Years
• Abu Dhabi - United Arab Emirates

Provide first-level technical support, resolve user issues, and ensure IT service operation with knowledge of Windows OS and Microsoft 365.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates

Lead and modernize enterprise service desk, enhance user experience through automation and AI, and drive operational excellence with ITIL processes.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for ITOM administration, AIOps enablement, platform optimization, and integration using ServiceNow, requiring strong scripting and integration skills.