IT Service Management Jobs in Abu Dhabi

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide initial technical support, perform basic troubleshooting, log tickets, escalate issues, and ensure customer satisfaction in IT operations.

• 5 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Lead core application support by managing trading, clearing, and settlement systems, ensuring performance, security, and compliance while driving continuous improvement.

• 8 - 13 Years
• Abu Dhabi - United Arab Emirates

Define enterprise observability blueprint, implement AI-driven incident management, lead Observability & AIOps team, and ensure alignment with governance frameworks.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Engage clients to assess needs, develop tailored managed services solutions, create proposals, and ensure compliance with IT governance and security standards.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates

Responsible for network infrastructure, security, and IP telephony; requires knowledge of network protocols, troubleshooting skills, and relevant certifications.

• 8 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage software licensing lifecycle, perform compliance analysis, support financial management, and utilize SAM tools for optimization in IT environments.

• 8 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Support M365 project team in problem management and operational service integration using ITIL, Jira, and Service Now for seamless Microsoft 365 integration.