IT Specialist
Makaseb Capital
Employer Active
Posted 6 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities:
- Design, implement, and maintain the organizations IT infrastructure, including servers, networking equipment, and cloud platforms.
- Oversee system upgrades, software patches, and hardware replacements.
- Diagnose and resolve complex networking, Windows, and cable-related issues.
- Provide hands-on support for hardware-related problems.
- Maintain accurate records of IT incidents and solutions, generating reports on system performance and issues.
- Design, implement, and maintain the organizations IT infrastructure, including servers, networking equipment, and cloud platforms.
- Oversee system upgrades, software patches, and hardware replacements.
- Manage Windows Server environments, including Active Directory, DNS, and DHCP services.
- Administer and configure firewalls to ensure network security.
- Oversee and manage Microsoft Azure Administration tasks.
- Administer cloud environments such as Google Workspace, or Azure DevOps.
- Optimize virtual environments, including Proxmox and VMware setups.
- Install, configure, and maintain VoIP platforms (e.g., Yeastar PBX, VitalPBX).
- Design and implement IVR systems, call routing, and SIP trunk configurations.
- Troubleshoot VoIP-related issues (call quality, connectivity, integration) and ensure seamless telephone operations.
- Implement and manage microwave technology solutions, particularly Unify systems.
- Monitor and troubleshoot any connectivity or performance issues specific to microwave links.
- Lead IT projects from initiation to completion, including budgeting and vendor coordination.
- Propose and implement new technologies to enhance operational efficiency.
- Enforce IT security policies and procedures to protect systems and data.
- Ensure compliance with organizational and regulatory standards.
Desired Candidate Profile
Qualifications:
- Bachelors degree in computer science, Information Technology, Software Engineering, or a related field (or equivalent experience).
- 3 years of experience in IT roles, with significant focus on systems administration, networking, and troubleshooting.
- Hands-on experience with hardware and complex network environments (CCNA-level tasks).
- Deep understanding of Windows Server, firewall configurations, and Microsoft Azure Administration.
- Proficient in pfSense, MikroTik, Sophos, or Cisco networking equipment.
- Familiarity with microwave technology (Unify).
- Experience managing VoIP systems, including telephony configurations and integrations.
- Familiarity with ITIL frameworks and help desk systems (e.g., Zammad) is advantageous.
- ERP Systems familiarity is a plus.
- Excellent communication, problem-solving, and project management abilities.
- Strong interpersonal skills with the ability to work independently and in a team.
- Detail-oriented with strong organizational and documentation skills.
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- IT Software
Keywords
- IT Specialist
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Makaseb Capital
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