Junior Customer Experience Associate

Client of Hire Fellows

Posted 30+ days ago

Experience

0 - 2 Years

Job Location

Manama - Bahrain

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

You will assist in onboarding and supporting sellers, helping customers with orders, and ensuring live shows run seamlessly. This is a hands-on role suited to someone who thrives in fast-paced, dynamic environments and is motivated by learning, ownership, and impact.

Main responsibilities

  • Reply to customers via chat and calls
  • Help buyers with orders, returns, and product questions
  • Follow up until problems are fully solved. Never leave a customer hanging
  • Turn feedback from customers & sellers into product & ops improvements
  • Work with fulfilment, product, Account Management, and other departments when needed
  • Represent Siin with warmth, clarity, and professionalism
  • Act like an owner in every decision you make

Desired Candidate Profile

Some experience in customer service is a plus, but not required

  • Strong ownership mindset and willingness to learn in a fast-moving environment
  • Good communication and relationship-building skills

Company Industry

  • Recruitment
  • Placement Firm
  • Executive Search

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Junior Customer Experience Associate

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Client of Hire Fellows

https://apply.workable.com/hirefellows/j/3AB7FEE364/

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