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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Manage Active Directory: user creation, modifications, password resets.
- Handle folder creation, permissions, and shared folder management.
- Perform Windows OS administration and basic troubleshooting.
- Troubleshoot LAN/WAN issues.
- Configure and support VPN access.
- Install and manage network printers.
- Support Sophos endpoint security.
- Work with Barracuda email security for filtering and quarantine checks.
- Install and troubleshoot software and business applications.
- Assist with Teams, Outlook, SharePoint, and OneDrive.
- Basic license assignment and user access management.
- Provide assistance via Anydesk, TeamViewer, UltraViewer, etc.
- Handle support tickets and resolve user issues efficiently.
- Use AI tools to create documentation, automate simple tasks, and help users with basic AI usage.
Desired Candidate Profile
- 1 2 years of IT support experience.
- Knowledge of Windows OS, AD, networking basics, VPN, and O365.
- Familiarity with Antivirus and Security systems, Basic AI tools
- Good communication & problem-solving skills.
Company Industry
Department / Functional Area
Keywords
- Junior IT System Engineer
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