L1 NOC Infrastructure Engineer

Client of AIQU

Required Qualifications:

• Experience: 3+ years of experience in Large Industry monitoring Digital Infrastructure in production environment
• Technical Skills: Experience in troubleshooting infrastructure components (Systems, Windows and Linux OS, DB, Storage system, Cloud Solution, Virtual Environment, MS Azure etc.
• Monitoring Tools: Experience with IT Infrastructure monitoring tools (SolarWinds) and incident management systems (ServiceNow).
• Troubleshooting: Strong analytical and problem-solving skills, with the ability to perform basic troubleshooting on IT Infrastructure and system issues.
• Communication: Excellent communication skills, both written and verbal, with the ability to document and explain technical issues clearly.
• Certifications: Microsoft/Linux/Cloud /Hardware/Solarwinds certifications are preferred.
• Experience in a 24/7 operations environment, particularly in a NOC or similar role.
• Familiarity with ITIL processes, particularly incident and problem management.
• Knowledge of cloud environments (e.g., AWS, Azure) and their monitoring tools.
• Good understanding of Digital & Cybersecurity service management processes
• Exposure to configuration management tools