Lead Customer Success Engineer Procore Technologies

Employer Active

Posted 5 hrs ago

Experience

3 - 8 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

p>Make data-driven recommendations to your customers on how they can optimise the value of Procore, based on customer analytics and industry best practices./p> p>Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform/p> p>Provide product roadmap and product release updates to your customers so that they can benefit from our leading-edge technology/p> p>Provide the highest level of responsiveness and customer service and to your clients, through clear and effective communication/p> p>Foster a positive team culture by supporting and mentoring your fellow Procorians/p> p>Collaborate with all levels of the Procore organisation to develop best practices and drive Procore s evolution as a market leader/p> p>Develop a mastery of Procore s products, professional services, and industry best practices/p> p>Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices/p>

Desired Candidate Profile

p>Demonstrated success in a Customer Success, Professional Services, Technical Pre-Sales setting or in a role within the Construction Industry (Project Manager, Site Super, Project Finance Manager, Estimator or Project Engineer)/p> p>Ability to leverage strong technical aptitude to master Procore s product offerings, business model, services, and emerging technologies/p> p>Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing with internal and external stakeholders/p> p>Strong analytical and problem-solving skills to synthesise relevant and impactful intelligence from ambiguous data/p> p>Experience acting as a technology evangelist and promoter of modernising the Construction industry is a plus/p> p>Understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.) is a plus/p> p>A positive energy source in a fast-paced, diverse, forward-looking environment.

Company Industry

Department / Functional Area

Keywords

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Procore Technologies

p>We re looking for a Customer Success Engineer to drive the success of Procore s Enterprise customers. You will succeed in this role when the customer succeeds in adopting and realising value from their investment in Procore. You will literally be helping improve the lives of our construction customers by connecting them on a global platform./p> p>As a successful Lead Customer Success Engineer you ll help organisations understand best practices around construction technology and solutions, and the many business benefits they can provide. You ll work in a highly collaborative and driven environment that values openness, optimism, and ownership. /p>

Read More

https://jobs.smartrecruiters.com/ProcoreTechnologies/744000084848358