Lobby Ambassador ACCOR

Employer Active

Posted 17 hrs ago

Experience

1 - 3 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Consistently offer professional, friendly and engaging service

  • Greet all guests as they enter and exit the hotel while ensuring service standards are followed
  • Engage in conversation with first time visitors, showing them the lobby and offering directions as required
  • Assist guests regarding hotel facilities and promotions in an informative and helpful way
  • To follow department policies, procedures and service standards
  • To follow all safety policies

Desired Candidate Profile

Previous guest service experience required

  • Must possess a professional presentation
  • Must possess outstanding guest services skills and sophisticated verbal communication skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Preferably Female

Company Industry

Department / Functional Area

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