Lobby Lounge Waitress Hilton Hotels

In this role, you will be responsible for delivering an elevated service experience through the following:

• Provide gracious, attentive, and timely service, ensuring guests feel welcomed, valued, and well cared for
• Anticipate guest needs and respond to inquiries with confidence, professionalism, and warmth
• Serve beverages and menu items in line with established service standards and guest expectations
• Demonstrate excellent knowledge of menu offerings, beverages, and lounge concepts to enhance the guest journey
• Maintain immaculate presentation of the lounge, including mise en place, service stations, and guest areas
• Coordinate closely with kitchen, and service teams to ensure smooth and discreet operations
• Ensure orders are delivered accurately, elegantly, and within expected service timelines
• Uphold Hilton and Conrad grooming standards, reflecting a polished and refined personal appearance
• Comply with hotel security procedures, fire regulations, and all health and safety legislation

This position offers an opportunity to be part of a luxury environment where service excellence, elegance, and genuine hospitality are at the heart of the Lobby Lounge experience.

What are we looking for?

For the Lobby Lounge Waitress role at Conrad Dubai, we are seeking a polished, service-driven professional who embodies the elegance and attention to detail expected in a luxury hospitality environment. You will work seamlessly with fellow Team Members while consistently placing our guests at the center of every interaction.

To be successful in this role, you will demonstrate the following qualities:

• A warm, positive, and professional attitude
• Clear and confident communication skills
• A genuine commitment to delivering exceptional and personalized guest service
• Impeccable grooming and presentation standards aligned with luxury expectations
• Flexibility and adaptability in a dynamic service environment
• The ability to work independently while also contributing effectively within a team

It would be an advantage if you also bring:

• Previous experience in Food & Beverage service
• Experience with cash handling and basic financial transactions
• Knowledge of food safety and hygiene regulations
• Prior experience working within a luxury or high-end hospitality property

This role is ideal for someone who takes pride in service excellence, values refinement, and is passionate about creating memorable guest experiences in a luxury setting.

What will it be like to work for Conrad Hotels & Resorts ?

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!