Manager - Payments Technology

Confidential Company

Job Purpose

Responsible for managing and technical deliveries of assigned initiatives under Payments Technologies portfolio as per defined parameters related to scope, costs, timelines & quality.

Key Responsibilities

• To manage specific Payments Solutions and its activities and ensure that resources are available and channelled to produce the planned deliverables on time and within the approved budget.
• To meet with the Project stakeholders in order to discuss matters related to the Projects and provide them with necessary suggestions &; recommendations.
• Ensure proper handover of the project to the respective unit on the successful completion of the projects.
• To ensure all the projects are carried out in a cost-effective manner by complying with the approved budget and providing high customer service to bank staff.
• Familiarity with Agile, SAFe and DevOps methodologies.
• Act as Technical escalation point during go-lives and production incidents as required; deep dive into application, database and infra layers to resolve issues; Guide engineering teams in applying best practices in Java, API, microservices, and database optimization.
• To provide adequate support, guidance & motivation to the team members in order to ensure the achievement of assigned projects.
• Review team performance and deliverables in line with the approved KPI’s to ensure meeting desired objectives.
• All the above accountabilities include but not limited to any additional/new tasks or responsibilities assigned by the line Manager.

Job Complexity/Judgement

• Ability to facilitate meetings, conduct effective briefings and presentations.
• Ability to develop consensus, both internally and externally on project related matters.
• Ability to assess technological trends and changes, to foresee risks and develop plans to mitigate them.
• Ability to manage the requests within acceptable time with available resources.
• Ability to identify and define problems and draw valid and effective solutions
• Ability to manage the team and their performance
• Ability to follow strictly, secrecy norms and maintain data confidentiality

Key Relationship (Internal & External)

· External – Vendors, Consultants, Outsourcing Service Supplier

· Internal – Business Units, IT Units, Audits

Job Description

· Must have hands on experience in implementing banking applications.

· Deep understanding of payment systems-domestic & international clearing systems, message formats (SWIFT, ISO20022, NPSS), and clearing mechanisms

· Guide engineering teams in applying best practices in Java, API, microservices, and database optimization

Technical Competencies

· Budgeting and Planning

· IT Business Relationship Management

· IT Governance

· Management of Vendors / Alliances

· System Design and Development

· Regulatory and Compliance Knowledge

· Sharia Principles of Islamic Finance (Good to have)

Behavioral Competencies

· Act with Ownership

· Empower to Decide

· Engage the Customer

· Maintain Transparency & Communicate to Share

· Share Knowledge & Work as One

Leadership Competencies

· Develop Talent and Engage People

· Navigate & Lead The Way