Managing Director

Great Place To Work Institute

The Managing Director Egypt will be responsible for strategic leadership, business development, and operational performance of all SaaS sales and client engagement activities within Egypt. As the primary representative of GPTW Middle East in the country, this leader will play a critical role in building local presence, enhancing brand visibility, and delivering on our social mission.

This is a unique opportunity to shape GPTW s growth journey in Egypt, establish the Cairo office, and drive transformation in workplace cultures across the market.

• Serve as part of the Middle East leadership team, contributing to cross-market strategic initiatives and regional priorities.
• Lead the planning, development, and execution of Egypt s annual SaaS sales strategy, ensuring alignment with revenue and impact goals.
• Represent Egypt in regional forecasting, budgeting, and reporting meetings, providing clear visibility on market trends and performance.
• Foster a values-driven, high-performance culture that models GPTW s commitment to trust, innovation, and inclusion.

• Own Egypt s SaaS sales pipeline from lead generation to closure, using Zoho CRM for accurate tracking, forecasting, and reporting.
• Set ambitious but achievable sales targets and develop incentive programs that drive motivation and accountability.
• Oversee proposal development, pricing strategies, and contract negotiations in alignment with GPTW policies and client needs.
• Leverage data and market insights to optimize sales tactics, reduce churn, and increase client lifetime value.

• Collaborate with the Customer Success team to ensure seamless onboarding, engagement, renewal, and upselling processes.
• Serve as a senior advisor to key clients, helping them align GPTW solutions to business outcomes and workplace transformation goals.
• Actively promote GPTW s suite of products and services (Certification, Culture Audit , Advisory Services, Employer Branding).

• Recruit, train, and lead a high-performing local team in Egypt including sales, client engagement, and operations personnel.
• Conduct regular coaching sessions, performance reviews, and best practice sharing forums.
• Create a culture of continuous learning, curiosity, and agility that aligns with GPTW s Lean Startup approach.
• Encourage ownership, integrity, and collaboration across all levels of the team.

• Partner closely with Marketing and Customer Success teams in the Middle East to align messaging, campaigns, and customer journeys.
• Work with Product and Tech teams to localize offerings, resolve issues, and ensure delivery alignment with client expectations.
• Contribute to the development of thought leadership, event participation, and national speaking engagements to strengthen GPTW s market presence.

• Annual and quarterly sales target attainment
• Client retention rate and Net Promoter Score (NPS)
• Team engagement and individual performance KPIs
• New business pipeline health and forecasting accuracy
• Successful collaboration across Marketing, Delivery, and CS