Middle East Benefits Manager The Boston Consulting Group

You will lead the Benefits COE function and ensure the successful coordination of all Middle East BCG employee benefit programs. You will be responsible for and execute the benefits strategy. You will play a pivotal role in raising awareness of our benefits and will have an exciting opportunity to contribute to a range of projects to further enhance our provision.

Your responsibilities include:

• Oversee the strategic planning of our Middle East benefits and programs, as well as escalations on day-to-day operations.
• Develop and execute a comprehensive benefits strategy that aligns with company goals, values, and budget. Continuously assess and adjust the strategy to ensure market competitiveness, inclusiveness, compliance, and that programs are meeting the evolving needs of our employees.
• Diving deep into problems, driving process improvements, and developing scalable tools and processes to meet business needs, whilst ensuring a quality employee experience. A proven track record of leveraging technology for automation is essential.
• Actively engage employees to drive uptake of a wide variety of benefits and regularly produce clear communications to help staff understand the best way of using and maximizing their benefits.
• Manage complex employee queries and escalations regarding benefits.
• Manage relationships with benefit plan providers, brokers, and other relevant vendors. Negotiate contracts, evaluate performance, and monitor service levels to ensure the delivery of high quality services.
• Conduct benchmarking and analysis to ensure our benefits packages remain competitive.
• Stay informed about regional and local laws, regulations, and industry trends impacting employee benefits; ensure benefit programs comply.
• Work closely with Global Benefits and Wellbeing Centre of Expertise (COE) to ensure alignment on strategy, leveraging global expertise (i.e. healthcare, income protection) to enhance local implementation. Partner with other relevant teams on processes, practices and automation.