Monitoring Tools Engineer

DXC Technology

Employer Active

Posted 10 hrs ago

Experience

3 - 8 Years

Job Location

Riyadh - Saudi Arabia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description:

  • Key Responsibilities:
    - Configure, tune, and optimize monitoring rules, dashboards, and alerts across OBM, Dynatrace, and SolarWinds.
    - Perform deep-dive analysis of recurring incidents and drive problem resolution.
    - Collaborate with development, infrastructure, and DevOps teams to improve observability and reduce noise in monitoring.
    - Develop custom scripts and automation for monitoring integrations and alert enrichment.
    - Conduct capacity planning, performance tuning, and predictive analysis using monitoring tools.
    - Mentor and support L1/L2 engineers in troubleshooting and escalations.
    - Participate in on-call support for high-priority incidents.
    - Proficient in configuring and tuning monitoring policies in HP Sitescope for diverse infra/app components.
    - Hands-on experience creating and enhancing workflows in HP Operations Orchestration (OO) for automation.
    - Skilled in leveraging HP Service Manager (SM) and Service Portal for problem management and stakeholder reporting.

Desired Candidate Profile

Project Description:

  • Role Overview:
    We are hiring a Mid-Level Support Engineer to manage and optimize our monitoring framework using OpenText (OBM, APM, SiteScope, OO & NNMi), Dynatrace, and SolarWinds. This role will focus on proactive monitoring, root cause analysis, automation, and service improvements across critical IT infrastructure and applications.

Company Industry

  • IT - Software Services

Department / Functional Area

  • IT Software

Keywords

  • Monitoring Tools Engineer

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DXC Technology

https://dxctechnology.wd1.myworkdayjobs.com/en-US/DXCJobs/job/SAU---RIYADH/Monitoring-Tools-Engineer_51566938