Non-Retail Account Manager

Teva Pharmaceuticals

The opportunity

Teva is seeking a highly motivated and strategic Account Manager to lead the expansion of its long-acting injectable (LAI) psychiatric portfolio within the non-retail institutional market in New York City. This role is designed to identify and capitalize on growth opportunities among large institutions that fall outside of current call targets. The ideal candidate will possess a strong analytical acumen, a deep understanding of the New York Medicaid and hospital outpatient landscape and demonstrated success navigating complex hospital and institutional environments to drive product adoption and improve patient access.This individual will be responsible for developing strategic relationships, uncovering unmet needs, and driving product utilization through tailored solutions and cross-functional collaboration.How You ll Spend Your DayThe following areas of responsibility are essential to the satisfactory performance of this position by any incumbent, with reasonable accommodation if necessary. Any nonessential functions are assumed to be included in other related duties or assignments.Serve as the primary point of contact for outpatient institutional accounts in New York City, including outpatient psychiatric units, and academic medical centers.Navigate complex institutional structures to identify decision-makers, influencers, and prescriber networks.Leverage deep knowledge of the NY Medicaid system and broader payer systems to support access and overcome barriers to treatment.Quickly build rapport and personable relationships with HCPs, medical staff, and key decision-makers within accounts and with stakeholders and cross-functional partners within TevaWork cross collaboratively within Teva with our psychiatric sales team, Hospital team, market development managers and sales leadership.Provide healthcare product information to physicians, office staff, and key decision-makers within accountsWork to uncover HCP and staff challenges and develop solutions, provide resources, or connect cross-functional colleagues to meet customer needsDemonstrate the effort and hustle necessary to meet or exceed customer expectationsFacilitate product and script pull through by working to solve prescriber challenges, interfacing with specialty or facility pharmacies, and connecting cross-functional colleagues to solve problems and provide solutionsRemain apprised of all product formulary developments within facilitiesWork with the discharge coordinator to understand patient follow-up treatment and transitions of careWork to understand the perspectives, challenges, and needs of HCPs, influential stakeholders, and decision-makers within accounts and adapt messaging, tactics, and strategy to influence their prescriber habitsWork to navigate accounts by uncovering and understanding key decision-makers, how different entities work together, different prescribers and their schedules, and the intricacies of different accountsTake initiative to lead business in an independent manner and take accountability for delivering results and meeting sales goals within their accountsEngage in pre-call planning to identify goals, consider intricacies of accounts, and create effective plans that are tailored to the unique needs of the account and specific customerEffectively manage time by understanding available opportunities and challenges, maximizing effectiveness with fewer touchpoints, planning routing to maximize call points within different areas of geography, and adjusting priorities based on changing dynamicsMaintain a hunter mentality and competitive drive with a willingness to go above and beyond role expectations to exceed goals and targetsDevelop effective business plans that meet and exceed sales goals by gathering, analyzing, and evaluating relevant market, territory, and competitive data and trends to inform business planning and strategy, and to understand current performanceWork to understand the broader organizational vision, strategy, and values and use them as guideposts for conducting day-to-day activitiesProactively seek opportunities to collaborate and communicate with counterpart sales reps from other sales teams and with individuals both within and outside their immediate team, and maintain a One Teva mindsetProactively share knowledge, ideas, and best practices with cross-functional partners and demonstrate openness to others' ideasYour Experience And QualificationsAny equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.Bachelor s degree requiredMinimum of 5 years of pharmaceutical sales experience required, preferably psychiatric or long-acting injectable schizophrenia spaceExperience in the hospital setting with a detailed understanding of the buy-and-bill model, formulary placement, P&T committees, and in-services strongly preferredExperience successfully launching products across multiple settings of careAbility to operate within complex settings and networks and provide customer insights effectivelyAbility to interact with customers in live and virtual environments and proficiency with technologyUnderstanding of reimbursement coverage and pull-through strategies as well as experience in all pertinent settings of business (CMHC, specialty pharmacy, private practice)Understanding of the buy-and-bill modelLeadership skills and ability to collaborate with multiple sales teamsProven written and verbal communication skillsDemonstrated interpersonal skillsValid US driver s license and acceptable driving record requiredCandidate must be able to successfully pass background, motor, and drug screening