Operations & Maintenance Manager

Wood

• Product Lead for the Operations and Maintenance business, delivering consistent development and deployment of the Wood solution.
• Supervises all areas on small projects and/or a subset/discipline on larger projects
• Accountable for health, safety and environmental leadership ensuring compliance with safety rules and regulations to minimize industrial injuries and meet regulatory requirements.
• Responsible for execution of the work in accordance with the quality standards and requirements specified for the project.
• Manages and controls project cost and schedule.
• Interprets functional specifications and problem reports.
• Monitors quality of maintenance work.
• Monitors working practices and adherence to safety procedures to ensure safety of employees working in the area.
• Establishes short-term activities directed toward work continuity and balance, such as creating shift schedules, job priorities, material availability, preventive inspections, and grievance resolutions.
• Leads and integrates with other plant function areas to ensure support.
• Recommends improvements in equipment or methods.
• Exercises considerable judgment in establishing job priorities for breakdown repairs.
• Management and deploy consistent procedures.
• Champion of Continuous Improvement within the Business
• P&L responsibility with associated commercial and financial accountability including revenue delivery, margin and overhead management, budget and forecast determination and attainment, risk and opportunity reviews, cost controls, accounts payable/billing and cash collection
• Deliver performance management objectives, agreed business plans, budget and targets and report on both opportunities and risks impacting on the business.
• Provides mid-term direction to operational management team(s) in order to meet business plan goals
• Maintain operational integrity and excellence, ensuring robust governance, subcontractor management, and performance reporting. Work with business grouping leadership teams and operational managers to improve delivery performance and maximise delivery opportunities throughout Country/Region and wider business where required.
• Ensures robust business continuity and disaster recovery plans are in place and takes lead role in their activation and implementation as required
• With broad strategic direction, establishes annual business goals and strategies and prepares business plan for assigned location
• Ensures financial, safety, and quality controls and compliance to company policies.
• Establish and implement policies, and ensure appropriate governance mechanisms for continuous monitoring of their proper implementation
• Participate in technical audits and peer reviews
• Actively identifies, pursues and develop opportunities for innovation, such as digitalisation and technology use, work share and high value engineering centers, to bring value to Wood and customer
• Tracks risks and opportunities via registers and mitigation of current or emerging risks across country/Region to maximise performance.
• Ensure our people and the worksites at which they operate are safe and well managed.
• Ownership of HSSEA matters across assigned area: ensure HSSEA values are delivered and adhered to at all times, proactively leading and demonstrating safety behavioral values. Lead and focus the team to attain all HSE plans, supporting continuous improvement and ensuring legislative compliance.
• Support resolution of any legal claims in collaboration with legal and other relevant functions.
• Ensures robust Management of Change and builds a learning culture

Business Growth

• Deliver growth in the areas of responsibility through close collaboration with Business Development. Develop and own business plan, and drive sales, bid and tender activity.
• In support of continued growth, ensure that the organisation develops responsive, dependable and cost effective services, servicing target markets, collaborating across business units and business groupings, and actively leveraging Wood solutions to address customer needs
• Foster and enhance customer relationships with open, honest and effective communications. Work with customer-facing teams to improve scope of work/offering, understand and deliver customer required level of services.
• Oversees proposals and call-offs (may be individual projects) within delegation of authority, ensuring compliance with contracting policy and standards of ethical conduct.

Leadership

• Is a champion and role model for ethical behavior and compliance with applicable laws and policies.
• Ensure operations maintain a continued alignment with overall corporate policy, strategy and direction.
• Responsive to customer needs whilst ensuring the Company operates with the utmost integrity, in line with Code of Conduct, Company values and all applicable laws and policies.
• Facilitate open and effective communication to optimise delivery of objectives, maximise team performance and achieve continuous performance improvement, working closely with other areas of operation out with assigned country/region to promote and enhance collaboration.
• Generate team spirit, enthusiasm and passion and pursue the eradication of unproductive practices and negative mind-sets to create a vibrant culture of positive thinking and attitudes.
• Overall accountability for effective recruitment, selection and retention of talent within assigned area
• Identify and support development of talent, effective performance and capability management of teams and direct reports, dealing with underperformance in a prompt, professional manner
• Responsible for ensuring employees within remit are competent to carry out assigned duties.
• Assume directorship appointments of legal entities within remit, executing Directorship accountabilities and responsibilities.
• Passionately pursue and support, demonstrate and embed company values.