Posted on 26 Feb

Experience

2 - 4 Years

Education

Bachelor of Business Administration(Management), MBA/PG Diploma in Business Mgmt(HR/Industrial Relations)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Prioritizes tasks to ensure the effective functioning of the unit.

  • Follows the chain of command in reporting incidents or concerns.

  • Prioritizes workload and completes correspondence on time.

  • Provides information to prospective customers and hospital staff by answering all specific inquiries regarding patients’ queries.

  • Ensures a safe working environment through strict compliance with Hospital Policy and Procedures regarding safety, infection, security, etc.

  • Participates actively in mock codes.

  • Follows guidelines for scheduling to build the daily schedule of the procedures per the Operating Room's slots/utilization availability.

  • Reviews and schedules, with the Director of Perioperative Services and Chief of Anaesthesia for effectiveness by identifying and proposing changes required in accommodating scheduling needs.

  • Demonstrates awareness and knowledge about physicians’ privileges.

  • Allows sufficient time for each procedure according to the physician’s request and average time taken per procedure; leaves enough time between cases for an adequate turnover of the room and equipment.

  • Refers special equipment/instrument requests to the Central Sterile Services Department (CSSD) Supervisor/Operating Room Desk Nurse as the booking is made.

  • Maintains up-to-date “on-call” schedule files for physicians.

  • Notifies appropriate operating Room staff of changes in surgical schedule.         

  • Liaises with an Anesthetist “on-call” and operating Room Desk nurse with add-ons and emergencies for that day.         

  • Provides and maintains accurate statistical reports.         

  • Sends/receives faxes, and photocopies.

  • Schedules anaesthesia appointments as requested.

  • Maintains/orders unit stationery/forms in coordination with the Manager.

  • Enters charges and orders into the Cerner system efficiently and accurately.

  • Ensures prompt and constant correct billing entries.

  • Enters Physicians charging fees.

  • Ensures Insurance forms and cost estimates are available before the Operating Room's scheduling.

  • Answers phone calls politely and professionally using proper telephone etiquette.

  • Adheres to the hospital policy HPP-206 “Identification of Patient” during appointment booking and registration.

  • Liaises with the Insurance and Finance departments.

  • Assists in the orientation of new staff members.

  • Ensures that the place of work and surrounding area is kept clean and organized at all times.

  • Ensures that the operating Room's scheduler desktop is up to date to reflect 24hrs status for the Operating Room's booking scheduling.

  • Acts as an interpreter when needed.

Desired Candidate Profile

  • High School Graduate

  • Associate's or Bachelor's Degree in healthcare administration or related field preferred

PROFESSIONAL EXPERIENCE:

  • Minimum of two (2) years of experience in scheduling surgical procedures in a healthcare setting.

  • Knowledge and skills in responding to codes and other emergencies.

  • Knowledge of computer literacy and in Cerner system.

  • Knowledge of adequate medical-surgical terminologies.

Employment Type

    Full Time

Department / Functional Area

Keywords

  • Operating Room Management
  • Surgical Services Scheduler
  • Time Management
  • Patient Scheduling
  • Operating Room Scheduler
  • OR Coordinator
  • OR Scheduling Specialist
  • Surgical Scheduling Specialist

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American Hospital Dubai LLC

Louise Razo - Recruitment Specialist

Post Box 5566 ,Dubai, UAE, Dubai, United Arab Emirates (UAE)

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