Payments Product Manager

United States Citigroup

Assess relevant customer, competitor, and industry insights to help define strategies to improve client experience and revenue growth

Provide insight and recommendations on innovative product development, product targeting, and segmentation strategies as well as oversee aspects of product development life cycle management including market demands, technology trends, and the competitive field

Work on delivering regulatory projects within tight timelines

Provide insight and execute on core marketing disciplines such as product development, price, promotions, platform and pillars, launching, and marketing to improve client experience and portfolio growth

Oversee product financial performance including identifying opportunities and gaps, and developing business strategies

Work with Operations and Technology on new product development and process improvements

Participate in financial planning and monitoring for strategic priorities and initiatives

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Responsibilities:

• 2-4 years of relevant experience
• Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results
• Demonstrated knowledge of product development, financial analysis, and product management
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Demonstrated problem-solving and decision-making skills
• Demonstrated analytical and influencing skills
• Consistently demonstrates clear and concise written and verbal communication