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Vacancy
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Job Description
Roles & Responsibilities
You report to the People and Culture Manager for close guidance, training and supervision. You provide support to the supervisor and colleagues in the unit by executing People and Culture services through applying knowledge of theoretical People and Culture models, as well as understanding of organizational HR policies and procedures. Working in this environment, you contribute to operational demands in supporting case management from entities but also in leading strategic projects/processes, providing advisory support and implementing change management efforts in shaping a responsive, agile, and client-focused People and Culture function.
1. Business Partnering
- Provide accurate and timely advice to clients on People and Culture R processes and policies, ensuring the highest level of client-orientation.
- Proactively advise clients on the resolution of human resources issues ensuring equitable and transparent solutions that protects both the staff and organizations interests in accordance with policies, regulations and procedures.
- Promote the organizational goals and targets for gender equity and cultural diversity.
2. Strategic Human Resources
- Liaise with the HQ Divisions, regional and country offices to support and contribute to corporate People and Culture strategy formulation and global implementation. Provide feedback and make recommendations on the establishment and improvement of People and Culture systems, policies and processes.
- Keep abreast, research, benchmark, and implement best and cutting edge practices in People and Culture management and contribute to the development of global policies, procedures and introduce innovation through sharing of best practices and knowledge learned.
3. Support to Implementation of assigned Human Resources Services
- Provide support to various or one specific People and Culture occupation (recruitment, job classification, career development, performance management, data analytics, learning & development, change management, culture change etc.) to help their supervisors in implementing efficient client services that help either attract, retain and/or motivate staff of the highest caliber.
- When assigned casework in the relevant area on either a routine or non-routine basis, analyze and synthesize issues and problems, and interpret established, formal guidelines to address and recommend solutions or further actions required.
4. Learning and Capacity Development
- In collaboration with business owners, support the design and delivery of learning plans for staff.
- Contribute to the mapping of competencies for all staff included in the assigned client portfolio, assisting in the development of a comprehensive framework in support of the development of the talent pipeline.
- Research on efficient and cost-effective learning products which enable staff to develop their skills and competencies.
- Participate as a resource person in capacity building initiatives to enhance the competencies of clients/stakeholders.
- Provide orientation briefings to new staff.
5. HR Data Analytics
- Collect, interpret and analyze People and Culture data to help inform decision-making on HR processes and strategies.
- Support the development and implementation of data collection systems to optimize data quality.
- Coordinate with country offices and partners to assist in their People and Culture information management.
Desired Candidate Profile
Education: A University Degree in human resource management, business management, international relations, psychology or another related field is required
Work Experience: Two years of professional experience in human resource management in an international organization and/or large corporation is required.
Demonstrated experience in facilitation, instructional design, particularly creating user-centered learning materials or onboarding content, is an asset.
Experience in knowledge management methodologies and communications strategies is an asset.
Skills:
Technical
- Advanced knowledge of the principles and concepts of human resources management.
- Ability to identify issues, conduct rigorous research, and make conclusions and recommendations.
- Strong research, planning, and organizational skills.
- Excellent knowledge of information technology systems and tools.
Interpersonal and Communication
- Ability to communicate effectively in a diverse organization tailoring language, tone, style and format to match audience.
- Ability to empathize with client managers, supervisors and staff while advocating for consistent and equitable applications of promulgated HR regulations and rules.
Language Requirements: Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
Desirables:
Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.
Ability to use various People and Culture information systems and internal data warehouses for descriptive and predictive analysis for management decision making is highly desirable.
Demonstrated experience in areas such as onboarding/offboarding innovations and process improvement is highly desirable.
Demonstrated experience in coordination of process-improvement or change-management activities is highly desirable.
Company Industry
- NGO
- Social Services
- Community Services
- Non-Profit
Department / Functional Area
- HR
- Human Relations
- Industrial Relations
Keywords
- People And Culture Officer (P2)
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