People Operations Associate Tamara 

The people operations associate will be responsible for performing people-related duties in the areas of onboarding, offboarding, policy implementation, and employment-law compliance.
This role reports directly to the People Operations Manager and will be based in our Riyadh HQ.

Your Responsibilities

• Manage end-to-end employee onboarding and offboarding processes.
• Handle government platforms (Qiwa, Muqeem, Mudad, GOSI, etc.) and ensure compliance.
• Ensure compliant processes in organizational changes, following country policies and documentation.
• Manage visa processes and coordinate with VFS agencies.
• Report on visa quota and compliance with MOL regulations.
• Provide a first-class relocation experience for employees moving to KSA.
• Take full accountability of Iqama operations for employees and dependents (renewals, transfer of sponsorship, additions, exit re-entry visas, etc.).
• Ensure Saudization compliance and reporting.
• Maintain accurate employee records and prepare HR reports.
• Manage HRIS updates for all organizational changes in a timely and accurate manner.
  Prepare headcount reporting and maintain workforce data
• Manage the ticketing system, ensuring SLA and quality targets are met.
• Support KSA employees with employee service requests (HR letters, bank certificates, etc.).
• Process HRIS change requests (e.g., bank account changes, dependent additions).

Your expertise

• Up to 2 years of experience in a similar role.
• Skilled in data analysis and comfortable making impactful decisions in a fast-paced environment.

Skills

• Strong knowledge of government platforms and labor regulations
• Excellent communication and interpersonal skills to engage with candidates and internal stakeholders.
• Strong attention to detail and ability to multitask.
• Excellent problem-solving and analytical abilities.
• Sound business judgment with clear and effective communication.
• Ability to work independently with minimal supervision after training.

Attributes

• Self-motivated, goal-oriented, and eager to grow within the BNPL sector.
• Adaptable and resilient, thriving in a high-growth, fast-paced industry.
• A collaborative team player with initiative and a positive attitude.

All qualified individuals are encouraged to apply.