Professional Services Consultant LexisNexis Legal & Professional

Key Responsibilities:

• Shows a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.

• Understands customer use cases and requirements and in turn apply best practices for those customer implementations.

• Investigates and analyses client business activities and processes to make them more efficient and compliant using LNRS Firco solutions.

• Reviews and validates functional and non-functional requirements to ensure that the correct type of implementation is performed

• Determines the types of products and services required by clients.

• Organises and executes deep business focused health checks and audits for clients.

• Actively participates and performs external and internal training

Implementation

• Delivers, installs and configures of all LNRS applications to specified requirements providing technical training and transfer of knowledge.

• Is a technical expert in LNRS products.

• Has a very good knowledge in third party software interfacing with LNRS solutions.

• Performs the functional customization of the solution.

• Troubleshoots customer issues during implementation.

• Aids with the development of strategies for the improvement of implementation process, services and standards.

• Tracks incidents through incident tracking system.

• Ensures proper hand over to the Support team

Presales

• Supports sales efforts to grow the business.

• Interacts with the Sales and Pre-Sales teams, including communications with prospects and tendering to the demonstration process.

• Assists during pre-sales RFI/RFP processes, answering to technical and compliance requirements.

• Assists with the development and validation of Statement of Work covering all activities necessary to deliver the solution after the sales cycle is concluded

Requirements:

• Must have Bachelor s degree in computer science or equivalent

• Must have experience of cloud technologies and enablers (Docker, Kubernetes, Helm)

• 3-5 years' experience working within the financial industry in a consulting or business analysis similar role

• Prefer experience in financial industry and knowledge of payment standards (SWIFT, SEPA, etc)

• Understanding of API and JSON for data interchange integration

• MS Office expertise, including strong PowerPoint and Excel skills

• Experience with Unix and Windows

• Knowledge of RDBMS & SQL (Oracle 19, SQLServer 2019+)