Property Advisor

Residual.ae

Key Responsibilities

• Own the first mile: Engage owners via phone, email, WhatsApp and in-person to present Residual s offer clearly and credibly.
• Qualify fast, qualify well: Run structured discovery (owner motivation, timelines, mortgage status, property type/condition) and apply our fit criteria to route: Approve Assess / Park Nurture / Decline.
• Assessment readiness: Gather the data needed for assessments (location, size, condition notes, initial photos/videos, access availability) and book site visits.
• Educate & build trust: Explain how renovation-before-sale can outperform standard brokerage approaches; handle objections with transparency (process, timelines, ROI logic, fees on exit).
• Pipeline hygiene: Maintain a clean, current CRM with stages, notes, next actions, and probability; never let an opportunity go stale.
• Market intelligence: Share pricing trends, buyer preferences and renovation ROI signals to sharpen our playbooks and area focus.
• Standards & compliance: Follow RERA/UAE best practices, internal call/visit scripts, documentation, consent, and data privacy procedures at all times.

Success Metrics (Outcomes & KPIs)

• Booked Property Assessments: Meets or exceeds monthly targets for qualified assessment bookings.
• Qualified Conversion: % of qualified leads that progress to assessment and to signed renovation mandate.
• Speed to First Action: Median minutes/hours from lead receipt to first meaningful touch.
• Pipeline Hygiene: CRM completeness (notes, stage accuracy, next step set) and zero-stale opportunities.

Day-to-Day

• Morning pipeline review; prioritise hot leads & due follow-ups 1:1 discovery calls; WhatsApp follow-ups with links, next steps, and pre-assessment checklists
• Schedule and coordinate site assessments; ensure access and owner preparedness Update CRM immediately after each touch; log objections and decisions