Receptionist (GCC nationality)

Confidential Company

Posted 30+ days ago

Experience

1 - 6 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Arts

Nationality

Any Arab National, Any GCC National

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Manage and professionally handle all incoming calls, directing them to the appropriate department or individual while adhering to company's call handling protocols.
  • Greet visitors warmly, determine the nature of their visit, and announce them to the appropriate personnel in a timely manner, ensuring a positive first impression.
  • Maintain a tidy and organized reception area, including the front desk, waiting area, and any other associated spaces, to uphold a professional and welcoming atmosphere.
  • Receive, sort, and distribute incoming mail, packages, and deliveries, ensuring accuracy and timely delivery to recipients, and manage outgoing mail and courier services.
  • Manage and maintain appointment schedules, coordinating meetings and ensuring efficient time management for staff and visitors, using scheduling software.
  • Provide administrative support such as data entry, filing, photocopying, and scanning documents, ensuring accuracy and confidentiality of sensitive information.
  • Handle basic inquiries and provide information to visitors and callers, resolving routine issues and directing complex inquiries to the appropriate resources.
  • Monitor and maintain office supplies inventory, ordering and restocking as needed, and managing office equipment to ensure smooth operations.
  • Assist with travel arrangements, including booking flights, hotels, and transportation for staff and visitors, ensuring cost-effectiveness and efficiency.
  • Adhere to all company policies and procedures, including confidentiality, security protocols, and dress code, and maintain a professional demeanor at all times.

Desired Candidate Profile

  • A high school diploma or equivalent is required; a bachelor's degree is a plus, demonstrating a foundation of knowledge and skills.
  • Possession of relevant certifications in office administration or customer service is advantageous, showcasing commitment to professional development.
  • Demonstrated experience in the hospitality or corporate industry, indicating familiarity with professional settings and customer service standards.
  • A minimum of 2 years of experience in a receptionist or front desk role within the GCC region is preferred, providing practical experience.
  • GCC nationality is required, reflecting the need to engage with local clients and colleagues.
  • Fluency in both English and Arabic (written and spoken) is essential, enabling effective communication with diverse stakeholders.

  • Excellent interpersonal and communication skills, including active listening, empathy, and the ability to build rapport with people.
  • Strong organizational skills, attention to detail, and the ability to multitask effectively, ensuring smooth operations in a fast-paced environment.
  • Possession of a pleasant and professional demeanor, with the ability to maintain composure under pressure and a welcoming approach to guests is critical.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service
  • Front Desk Officer
  • Data Entry

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Confidential Company

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