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Experience
1 - 3 Years
Monthly Salary
AED 2,000 - 3,000 ($541 - $811)
Job Location
Education
Any Graduation
Nationality
Any Nationality
Gender
Female
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
Welcome customers, players, and visitors in a warm and professional manner
Manage and confirm bookings accurately
Ensure booking timings are followed correctly and sessions remain on schedule
Provide players and customers with clear information about bookings, timings, and general club services
Handle walk-ins, phone calls, WhatsApp messages, and general front desk inquiries
Operate POS systems and manage cashier responsibilities accurately
Process payments, issue receipts, and maintain proper cash handling procedures
Use Excel for basic reporting, tracking, and record keeping
Coordinate with the operations team to support smooth daily activities
Keep the reception area clean, presentable, and welcoming at all times
Assist in resolving minor customer concerns in a calm and professional manner
Support the overall customer journey by maintaining a positive and helpful attitude throughout the shift
Desired Candidate Profile
Minimum 6 months of experience in a customer-facing role
English is a MUST, Arabic and/or Spanish is an advantage
Experience using POS systems and handling cashier duties
Basic to intermediate knowledge of Microsoft Excel
Strong communication and interpersonal skills
Good organization and attention to detail
Professional, reliable, and punctual
Comfortable working in a customer-facing environment and managing multiple tasks
Must have a valid visa
No need for visa sponsorship
Can start immediately
Authorized to work in United Arab Emirates
Employment Type
- Full Time
Department / Functional Area
Keywords
- Customer Service
- Administrative Assistant
- Basic Bookkeeping
- Data Entry
- Record Keeping
- Office Receptionist
- Appointment Scheduling
- Client Service Representative
- Customer Support Coordinator
- Guest Relations Specialist
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Dock & Court
Dock and Court Padel Club is a premium indoor sports venue dedicated to providing an exceptional, community-driven padel experience in a fully climate-controlled environment. Built on the core values of reliability, integrity, and efficiency, the club seamlessly blends top-tier athletics with warm hospitality to ensure every player feels welcome from the moment they walk in. By focusing on a smooth customer journey, precise court scheduling, and professional growth opportunities for its team members, Dock and Court fosters a vibrant and dependable social hub for sports enthusiasts year-round
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