Receptionist

Hoxton Wealth

Key Responsibilities:

• Act as the face of Hoxton Wealth, creating a positive and memorable experience for all clients, visitors, and staff through a professional, friendly, and welcoming front-of-house presence.
• Manage incoming phone calls, emails efficiently, directing enquiries to the appropriate teams or individuals in a timely manner.
• Maintain the reception and communal areas to a consistently high standard.
• Coordinate meeting room bookings ensuring rooms are prepared as required.
• Provide administrative support including document management, filing, and ad-hoc office administration tasks.
• Manage office supplies and equipment ordering, including provisioning equipment for new starters and coordinating returns for leavers, while maintaining accurate inventory records.
• Manage couriers for a global business, arranging domestic and international shipments, tracking deliveries, and resolving any issues proactively.
• Administer access to workplace desk management platform, ensuring appropriate permissions are granted and removed in line with joiners, movers, and leavers processes.
• Support facilities management by proactively identifying, escalating, and resolving office and building-related issues, using initiative to ensure minimal disruption to business operations.