Receptionist

Waad Academy Schools

Key Responsibilities

• Maintain a visitor log, documenting all visits with complete details and the purpose of each visit.
• Greet all guests with a warm smile and professional courtesy, striving to fulfill their needs whenever possible.
• Stay at your station during working hours except for emergencies, ensuring a replacement is arranged if you must step away.
• Communicate effectively with all departments regarding visitors or guests coming to see them.
• Obtain scheduled visit agendas from departments and be prepared to assist visitors accordingly.
• Ensure every visitor wears a visitor badge while inside the school premises.
• Answer daily incoming phone calls from parents, coordinate with supervisors to provide swift responses.
• Handle urgent calls from parents, working with school supervisors to resolve issues promptly.
• Return all missed calls daily and fill out the related tracking form.
• Provide on-site support at external marketing events, introducing the school s services and registering new students.
• Organize guided tours for prospective parents or investors, showcasing school facilities and services.
• Assist with scheduling and booking small meeting spaces if needed.
• Help maintain organized paper and electronic records related to front desk operations.
• Any other tasks as assigned by the administration.