Receptionist
Rixos Hotels
Posted on 5 Sep
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
What would you do? The Specifics
- Ensures high quality customer service while following all safety protocols.
- Ensures a smooth flow of customers through the store.
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
- Processes and understands managed care plans while obtaining document information from the insurance company as needed.
- Provides customers basic and accurate information.
- Schedules and confirms appointments, follow-up visits and classes.
- Files all patient records daily and pulls patient files for the next days appointments.
- Checks order status and notifies customers when orders are in or of any delays.
- Keeps reception area tidy and presentable with all necessary materials.
- Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
- Participates in regularly scheduled mandatory communication meetings.
Are you the right fit? The Suitable Talent
- Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
- 0-2 years related experience or training preferred.
- Experience handling multiple phone lines preferred.
- Strong customer service skills required
- Strong organizational skills required
- Additional foreign language is an asset (Russian and German Speaking).
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Administration
Keywords
- Receptionist
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