Relationship Manager

HSBC

We are seeking an ambitious individual to join the Global Network Banking team in Dubai as a Relationship Manager to support the growing business and achieve divisional targets. The Relationship Management role provides dedicated relationship management to a portfolio of international corporate customers with accountability for sales, service, risk and operational delivery.In This Role, You Will Grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customers Proactively grow international and cross border revenue and assist the team deliver key business development initiatives. Work collaboratively with other Global Businesses, Product and Service Partners to identify opportunities to connect customers to opportunities and strengthen the relationship Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment Ensure timely and accurate maintenance of customer information, including Know your Customer (KYC) requirements, in Group systems Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements Deliver a high quality service by owning customer engagement, striving for excellence in all interactions with (prospective) customer or other professionals, and always acting according to the highest professional standards Maintain a proactive calling programme to service clients, ensuring senior management and key stakeholders for large corporate clients are contacted regularly Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets Take personal responsibility for understanding and agreeing performance expectations, completing the necessary mandatory training and developing the levels of capability and competence needed to be effective in the role Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision makingTo be successful in the role, you should meet the following requirements: Knowledge of the Corporate Banking market Basic understanding of banking specially risk management, operational and regulatory, credit analysis and judgmental lending Have ability to build strong, lasting relationships with internal and external parties Basic understanding of risk management and credit mitigants with a commercial acumen Strong knowledge of Bank s structures, processes and procedures with ability to navigate in a complex matrixed environment Customer driven with a proactive approach,