Repair Coordinator (Dubai)

Seattle Aviation Solutions

Responsibilities

• Manage the full lifecycle of repair orders from initial intake through vendor assignment, quoting, approval, tracking, and return to serviceable condition.
• Coordinate with FAA/EASA-certified repair stations and MRO vendors to obtain quotes, negotiate repair pricing, and establish competitive turnaround times.
• Evaluate repair vs. replace decisions by analyzing vendor quotes against unit value, market pricing, and customer budget expectations.
• Track and expedite open repair orders across multiple vendors simultaneously, keeping internal teams and customers informed on status, delays, and ETAs.
• Work directly with customers to understand urgency levels, AOG situations, and specific technical requirements tied to their fleet or operational needs.
• Review and verify all incoming repair documentation, including 8130-3 tags, teardown reports, bench test results, and vendor correspondence for accuracy and compliance.
• Maintain detailed and accurate records of all repair activity within the company's ERP or inventory management system, including costs, timelines, warranty status, and vendor performance data.
• Negotiate pricing strategically with vendors, understanding when volume leverage, long-term relationships, or market conditions warrant pushing for better terms.
• Monitor vendor performance on quality, turnaround, and cost, and flag issues or patterns that need escalation to the Repair Director.
• Identify opportunities to add new repair vendors or capabilities that improve margins, reduce lead times, or expand our service offering.
• Support the Repair Director in building out processes, reporting, and SOPs that bring greater structure and sophistication to the repair function.
• Produce regular reporting on repair metrics including turnaround times, cost recovery, open order aging, vendor scorecards, and margin analysis.
• Coordinate with sales, procurement, and warehouse teams to ensure repaired units are received, inspected, and returned to inventory or shipped to customers without delay.

Requirements

• 2-5+ years of experience in aviation repair coordination, MRO operations, parts operations, or aftermarket component management.
• Strong working knowledge of FAA/EASA repair station processes, 8130-3 documentation, and aviation traceability standards.
• Direct experience coordinating with Part 145 repair stations and understanding of component repair workflows (bench check, teardown, overhaul, modification).
• Proven ability to negotiate vendor pricing and manage multiple repair vendors simultaneously across different component types.
• Solid understanding of the aviation aftermarket, including market dynamics around rotable components, exchange programs, and repair vs. buy economics.
• Excellent organizational skills with the ability to manage a high volume of concurrent repair orders without losing track of details or deadlines.
• Strong communication skills; you can work effectively with vendors, customers, and internal teams across time zones and cultures.
• Proficiency with ERP or inventory management systems (AvSight, Quantum, IFS, Component Control, or similar aviation-specific platforms).
• Comfortable with Excel and able to build or maintain tracking tools, reports, and dashboards.
• Ability to work in a fast-paced environment where priorities shift quickly based on customer AOG situations or market demand.