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Job Description
Roles & Responsibilities
As a Resource and Facilities Operator, you will support the Airside Operations Resources and Facilities Department by managing and support three key areas: Facilities, devices, and Ground Support Equipment (GSE).
In this role, you will be responsible for:
- Facilities Management
Conducts regular audits of assigned facilities to ensure compliance with safety, quality, and environmental management policies and procedures. Identifies and addresses facility-related issues, escalating concerns to the supervisor as needed to maintain a safe and efficient working environment. - Device Management
Coordinates the collection and delivery of devices between IT and end users to ensure operational readiness. Conducts basic inspections of devices to ensure functionality before deployment and reports defects to the relevant teams. Ensures timely servicing or replacement as needed while maintaining accurate records in relevant systems. - Ground Support Equipment (GSE) Support
Facilitates the smooth movement of GSE and other equipment in line with operational needs, ensuring safe handling and transportation. Assists in resolving equipment-related complaints, ensuring prompt resolution to minimize operational disruptions. Coordinates to ensures all equipment is returned to operations promptly after servicing, supporting uninterrupted airside operations. Conduct base GSE audits (chocks, cones, CHAS, and chock trolleys) at aircraft parking stands, liaising with business units to ensure optimal upkeep. Support DTS on Airport Vehicle Permits (AVP) renewals. - Safety and Reporting
Actively promotes a culture of safety by discussing concerns openly and reporting them to supervisors.
Reports all equipment defects or operational challenges to the direct supervisor promptly to ensure timely resolution. Ensures compliance with safety guidelines while handling devices, GSE, and facility resources to maintain a safe working environment. - Collaboration and Coordination
Works closely with the teams to ensure efficient use and availability of equipment and resources.
Provides feedback on equipment performance and facility conditions to supervisors to support continuous improvement. - Store Management
Assist in the day-to-day operations of the on-site store by maintaining an organized storage area, accurately tracking inventory, and promptly restocking essential supplies, all while adhering to safety and procedural standards.
Desired Candidate Profile
To be considered for the role, you must meet the below requirements:
Qualifications & Experience:
- Exposure to Ramp and Airside Operations
- 0 - 2 years of experience in Ground Support Equipment and on-job training
Knowledge/Skills:
- UAE Heavy Driving license
- Valid license for operating equipment (ADP, TTR, LDL, MCB, Forklift, Step, GPU, ACU, Car, Van, Pickup)
- English level 3
- Basic Communication Skills
- Basic Safety Awareness
Safety Sensitive Role:
- Yes
Details of Safety Sensitive role:
- Hazards
- Working at height
- Exposure to hazardous energy systems
- Work in confined spaces
- Contact with human waste
- Contact with other hazardous materials
- Heavy lifting
- Work in a noisy environment YES
- Hours of work
- Day/night (shift roster) YES
- Day hours only
- 8.5 hour working day
- 10 hour working day
- 12 hour working day YES
- Additional requirements
- Airport driving permit YES
Department / Functional Area
Keywords
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The Emirates Group
Based in Dubai, the Emirates Group is a highly profitable business with a turnover of approximately US$18.4 billion and over 50,000 employees. The Group comprises of dnata, one of the largest air services provider globally and Emirates airline, the Group’s rapidly expanding and award-winning international carrier. Currently, Emirates flies to over 125 destinations across 6 continents on a modern fleet of 180 wide-bodied aircraft..._x000D_
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Essential to the Group’s ongoing success is the employment of high-quality people who benefit from living and working in Dubai, a modern cosmopolitan city offering one of the most desirable lifestyles in the world. The Emirates Group employees come from over 160 nationalities, receive tax-free salary and benefits package, and are offered professional development opportunities to further their careers with the organisation.