Restaurant Captain Dinner by Heston Blumenthal
Atlantis
Employer Active
Posted on 30 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Title
Restaurant Captain Dinner by Heston Blumenthal Atlantis The Royal Dubai, UAEbr>
Key Responsibilities
- Support the Assistant Manager in overseeing daily restaurant operations, ensuring seamless service flow.
- Maintain Heston Blumenthal s service standards and ensure all staff deliver exceptional guest experiences.
- Supervise and train the service team, conducting briefings and coaching sessions to enhance performance.
- Anticipate guest needs, respond promptly to requests, and handle complaints with professionalism and discretion.
- Demonstrate expert knowledge of the food and beverage menu, offering tailored recommendations to guests.
- Coordinate with the culinary and bar teams to ensure timely and accurate order delivery.
- Uphold hygiene, safety, and grooming standards in compliance with resort policies.
- Maintain accurate records of reservations, guest preferences, and operational reports.
Skills Set
- Luxury Restaurant Operations
- Fine Dining Service Standards
- Team Leadership and Coaching
- Guest Relations and Upselling
- Menu and Wine Knowledge
- Complaint Resolution and Communication
Desired Candidate Profile
Minimum of 5 years experience in luxury hospitality, with at least 2 years in a supervisory or Captain role.
Proven track record in fine dining or celebrity-chef-branded restaurants.
Strong leadership, communication, and multitasking skills in high-paced environments.
Deep understanding of British dining culture, service etiquette, and gastronomy.
Warm, approachable personality with an unwavering commitment to guest satisfaction.
Proficient in restaurant systems and fluent in English; other languages are a plus.
Company Industry
Department / Functional Area
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Atlantis
Atlantis The Royal, part of Kerzner International, is Dubai s most luxurious and innovative resort, redefining the boundaries of modern hospitality. Home to world-class restaurants like Dinner by Heston Blumenthal, it offers extraordinary dining, entertainment, and leisure experiences. Join a team of professionals dedicated to creating amazing experiences and everlasting memories for guests from around the globe.