Retention Specialist

Client of Alliance Recruitment Agency

Employer Active

Posted 12 hrs ago

Experience

1 - 3 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

Manage and retain existing Forex trading clients.

Build strong relationships with clients and provide account support.

Convert existing leads and maintain long-term client engagement.

Handle high-value clients and provide strategic trading insights.

Achieve retention and revenue targets.

Work closely with internal teams to improve client experience.

Maintain regular communication with clients and address their concerns.

Desired Candidate Profile

Minimum 1 year of experience in Forex Trading / Forex Sales / Retention / Conversion / BDM / Account Management.

Experience in high-ticket sales environments is preferred.

Freshers are not considered.

Education

Graduation: Not mandatory

Post-Graduation: Not required

Special Courses: Not required

Key Skills & Competencies

Strong knowledge of Forex trading

Excellent negotiation and client handling skills

Results-driven and target-oriented mindset

Ability to work under pressure in a fast-paced environment

Strong problem-solving and analytical skills

Willingness to learn and adapt quickly

Communication & Languages

Excellent English communication skills (Mandatory)

British / European accent preferred

Personal Attributes

Highly motivated and enthusiastic

Strong team player

Positive and optimistic attitude

Ability to handle pressure and meet targets

Strong can-do mindset and proactive approach

Department / Functional Area

Keywords

  • Retention Specialist

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