Room Attendant

Accor

What Is In It For You

• Gain access to over 1,000+ Hospitality Learning programs through Learn Your Way - a comprehensive learning platform of Accor.
• Come be a part of limitless world of Accor, filled with opportunities - to learn, grow & develop your skills within 54+ brands across 121+ countries.
• On the job learnings and exposure to get you settled in your new role, under extremely competent industry leaders who will help you, guide you and prepare you for future success.
• You can make a difference by joining us in the hotels Social Care & Impact strategy wherein you can contribute towards our ongoing Environment Societal Governance related initiatives.
• Be a part of a winning team which shall allow you to think outside the box, challenge the status-quo and belong!
  
  

Job Description

What you will be doing:

• Communication - Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language.
• Operations - Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).
• Overall Demeanor Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Support team to reach common goals.
• Quality Focus - Ensure adherence to quality expectations and standards. (LQA)
• Occupational Health & Safety - Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
  
  

Qualifications

Your experience and skills include:

• Minimum 1-2 years experience in a similar role in a 5 star hotel.
• Flexibility to take on various shifts.
• Ability to work with no supervision while meeting high-performance standards.
  
  

Additional Information

Our Team And Working Environment

Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.