Russian Speaking Luxury Customer Service FRSHR Leather Restoration

Posted 30+ days ago

Easy Apply

Share this job

• Linkedin
• Facebook
• Twitter

Experience

1 - 6 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Secondary School, Intermediate School

Nationality

Any Arab National, Any European National, Any Anglophone National, Any CIS National

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

• Provide exceptional customer support to Russian-speaking clients via phone, email, and chat, resolving inquiries efficiently and professionally.
• Investigate and address customer complaints, ensuring timely resolution and maintaining a positive brand image.
• Offer product information and technical assistance, empowering customers to make informed decisions.
• Process orders, returns, and exchanges accurately, adhering to company policies and procedures.
• Maintain detailed customer records, documenting interactions and updating information in the CRM system.
• Proactively identify and address customer needs, exceeding expectations and fostering loyalty.
• Collaborate with internal teams to resolve complex issues, ensuring seamless customer experiences.

Desired Candidate Profile

• Native Russian speaker with fluency in English (written and spoken) is essential for this role.

Employment Type

Full Time

Company Industry

• Retail

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Customer Service Representative

Easy Apply

Share this job

• Linkedin
• Facebook
• Twitter

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com