Sales Back Office

Urban Ridge Supplies

Responsibilities

• Support the sales team with administrative tasks including order processing, quotation preparation, and client communications
• Maintain accurate and up-to-date sales data in the CRM system
• Coordinate and track sales activities, ensuring timely follow-up and resolution of inquiries
• Assist in the preparation of sales reports, forecasts, and performance metrics
• Work closely with operations, finance, and marketing teams to ensure alignment on sales objectives and client satisfaction
• Respond to customer inquiries and ensure a smooth sales onboarding experience for new clients
• Participate in continuous improvement initiatives to optimize sales back office processes

Requirements

• Bachelor's degree in Business Administration, Sales, or a related field
• A minimum of 2 years of experience in a sales support or back office role
• Proficient in Microsoft Office Suite and CRM software
• Strong organizational skills with the ability to manage multiple tasks and priorities
• Excellent communication skills, both written and verbal
• Detail-oriented with a focus on accuracy and efficiency
• Ability to work collaboratively in a team-oriented environment