Sales Manager - Priority Banking Acquisition Emirates Islamic

Job Purpose

• To develop the market share of all Retail banking products and focus on HNW client for PRB segments.
• To achieve business volume, penetration and cross sell targets for PRB Sales Team and also responsible for ensuring sales result for Fixed Deposit, CASA balances and CASA accounts from Salaried & Non-salaried.
• Deliver the annual financial budget in line with the approved business plan.
• To manage recruitments, Retention and Training of the team
• Maintain consistency on business acquisition and % of approval rates from acquired business sources.
• Creating and implement sales plan over medium term time frame with a view to develop sales strategies and achieving budgeted numbers.
• Deliver the annual financial budget in line with the approved business plan.
• Co-ordinate with different departments in the bank for effectively functioning as a team and delivering high level of services to the customers.
• Agree and set targets for individuals and monitor performance on regular basis.
• Ensure all marketing initiative and incentive campaigns are effectively followed and monitored.
• Hold regular review meetings with the team to assess achievement versus plan and work out any future plans.
• Comply with the approved policies, procedures and norms to protect the organizations & customers interest.
• Develop separate area wise acquisition plan and executive it like scan the area approach.
• Work out adoptable sales strategies jointly with branches based on the location.
• Focused and segmented approach on Business sourcing.
• Daily monitor the activities of the team and manage the sales team through a sales managements system.
• Continuously develop and run the innovative sales promotion, motivational programs for the sales staff

Job Content

Financial - Business Performance

• New to bank customer acquisition for PRB from PFA & Salaried.
• Deliver the annual financial budget in line with the approved business plan.

Initiatives - Business and Sales Development :

• Development and implementation of appropriate sales Incentives programs.
• Identify, lead and implement key strategic initiatives to improve portfolio quality, reach, cross sell and brand equity

Customer Service

• Develop programs, process, etc to understand and utilize customer information s in order to attract, retain and sell to target customer segment.
• Overview customer service issues and closely interact with operation and technology to ensure effective service levels

Operational - Risk Management Processes

• Identify, evaluate and mitigate all risks involved within the policy framework to optimize risk-reward outcomes.
• Ensure business sourcing is in line with approved policies and procedures, include KYC / AML guidelines
• Identify, influence, obtain and manage internal processing/ support services in order to support the achievement of business objectives

Employee - People

• To manage recruitments, develop sales staff through on-job-training, coaching and managing their performance to ensure required levels of performance and productivity.
• Lead, manage, motivate and develop a team of managers to ensure desired levels of productivity and competency Self-Development

Financial - Business Performance

• Growth and penetration of salaried customers business for the bank.
• Deliver the annual financial budget in line with the approved business plan.