Salesforce Administrator

Confidential Company

Multiple VacanciesEmployer Active

Posted 22 min ago

Experience

3 - 6 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers)

Nationality

Any Arab National, Any European National, Any CIS National

Gender

Any

Vacancy

3 Vacancies

Job Description

Roles & Responsibilities

* Oversee the administration and maintenance of the Salesforce platform, ensuring it aligns with business

* processes, particularly in real estate transactions, listings, and client management.

* Provide user support, training, and troubleshooting for Salesforce users across departments such as sales,

* marketing, and operations.

* Collaborate with business stakeholders to gather requirements for new features, enhancements, or

* improvements to Salesforce.

* Ensure system security, data integrity, and compliance, especially when handling sensitive real estate and client information.

* Perform regular system checks, updates, and optimizations to improve user experience and system performance.

* Manage user permissions, profiles, and roles within Salesforce, ensuring users have appropriate access.

* Create and maintain documentation related to Salesforce configurations, processes, and user guides.

* Assist in data management tasks including importing, exporting, and data cleansing to ensure accurate and clean records within Salesforce


Responsibilities

* Administer day-to-day operations of Salesforce, including troubleshooting issues, managing user requests, and supporting Salesforce users.

* Configure Salesforce to meet business needs, including workflows, reports, dashboards, and custom objects

* within the real estate context.

* Support the integration of Salesforce with third-party systems used within the real estate industry (such as CRM tools, social media connectors, website connectors, contact center solutions, etc.).

* Create and maintain reports and dashboards to provide actionable insights to stakeholders and leadership.

* Collaborate with internal teams to gather feedback and ensure Salesforce is configured to meet the evolving needs of the business.

* Ensure data quality within Salesforce, regularly conducting audits and data cleansing activities.

* Provide end-user training and ensure that users are equipped with the knowledge to use Salesforce effectively.

* Monitor system performance and make recommendations for optimizations to improve system efficiency.

* Participate in regular system updates and releases, ensuring smooth transitions and user adoption.

* Work closely with cross-functional teams to ensure Salesforce meets the needs of marketing, sales, and other departments in the real estate industry.

Desired Candidate Profile

* Minimum 3-5 years of experience in Salesforce administration, with a proven track record of supporting

* Salesforce environments.

* Salesforce certifications (Salesforce Certified Administrator, Salesforce Certified Advanced Administrator) are

* highly desirable.

* Experience with Salesforce in the real estate industry is highly desirable, but not required.

* Proficiency in Salesforce configuration including workflows, process builder, reports, dashboards, and custom

* objects.

* Hands-on experience with Salesforce Lightning, Apex, VisualForce, and other Salesforce tools.

* Strong understanding of Salesforce security, including profiles, roles, permissions, and sharing rules.

* Excellent troubleshooting and problem-solving skills.

* Ability to work independently as well as part of a team, managing multiple priorities and meeting deadlines.

* Strong communication skills with the ability to effectively train and support end-users.

* Familiarity with Salesforce integrations with third-party applications commonly used in real estate is a plus.

* A Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

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Confidential Company