SAP Technical Delivery & AMS Lead

Confidential Company

1. SAP Cloud Governance & Delivery Leadership

• Facilitate recurring governance cadences

• Oversee DevOps ticket monitoring and escalation management.

• Drive cross-functional resolution of critical technical and techno-functional issues.

2. Release & Upgrade Management (S/4HANA Public Cloud – 3SL)

• Lead half-yearly SAP S/4HANA Public Cloud release cycles.

• Conduct Release Assessment & Scope Dependency (RASD) evaluations.

• Present “What’s New” sessions to functional and technical teams.

• Participate in SAP Preferred Success expert sessions.

• Ensure business continuity during release windows.

3. SAP BTP & Technical Platform Oversight

SAP OSS & Access Governance

• Manage SAP OSS portal activities.

• Maintain SAP S-User ID lifecycle and authorizations.

SAP BTP Administration

• Govern and administer:

o CPI (Cloud Platform Integration)

o MBC (Multi Bank Connectivity)

o DRC (Document & Reporting Compliance)

o BTP applications and databases

• Monitor CPI iFlows and integration health.

• Provide technical advisory and issue resolution support.

• Monitor and renew SAP certificates.

• Manage E-Token updates for SAP e-invoicing compliance.

4. IAM, Risk & Compliance Management

• Conduct IAM reviews during each release cycle.

• Support enterprise GRC audit activities.

• Maintain controls aligned with corporate standards.

• Ensure compliance across integration and authorization landscapes.

5. Change & Stability Management

• Govern technical change requests in 3SL landscape.

• Review transport and deployment planning.

• Coordinate cross-team incident resolution.

• Proactively identify platform risks and improvement opportunities.

• Drive continuous improvement in AMS service delivery maturity.