Job Description

Roles & Responsibilities

About the Role

We’re looking for a skilled, culturally fluent, and detail-oriented Senior Account Manager to support a high-level government account involving the royal family. You’ll act as the bridge between the client and internal teams—ensuring work is strategically aligned, flawlessly delivered, and executed with care.

This role requires someone who is highly organized, diplomatic, and confident managing multi-channel workstreams under pressure, while maintaining strong relationships with senior government stakeholders.

Important Note: This account involves VVIP and sensitive government communications. Discretion, professionalism, and native-level Arabic are non-negotiable requirements.

Key Responsibilities

Lead and manage day-to-day client communications and act as a trusted liaison with key government stakeholders

Oversee strategic planning and delivery across campaigns, activations, and communications

Lead the briefing process and ensure internal teams are aligned and delivering against client expectations

Coordinate production, social, creative, and PR outputs for on-time, on-brand delivery

Uphold protocol, confidentiality, linguistic precision,, and high cultural sensitivity in all aspects of delivery

Track and manage timelines/schedules, deliverables, budgets, feedback loops, and approvals across projects

Own and deliver client briefs, proposals, high-level reports, and approvals

Translate complex feedback into clear, actionable internal guidance

Anticipate challenges, resolve issues quickly, and maintain absolute client trust

Uphold protocol, confidentiality, and high cultural sensitivity in all aspects of delivery

Required Qualifications & Experience

6–8+ years of experience in client servicing, account management, or communications

Native-level Arabic and fluent English (spoken and written)

Prior experience working with UAE government, royal, or sensitive high-profile clients

Strong project management and multi-stakeholder coordination skills

Excellent communication, leadership, and strategic thinking skills

Demonstrated ability to work under pressure, lead diverse teams, and manage complex projects, is highly detail-oriented, and solutions-focused

Strong understanding of the cultural and communications landscape in the UAE and GCC

Familiarity with agency workflow across creative, content, and digital teams

Bonus Skills (Nice to Have)

Background in PR, communications, or brand strategy

Experience in both government and private sector client accounts

Experience managing bilingual (Arabic/English) campaigns

Familiarity with formal protocol and content review processes/approval workflows especially within UAE entities

Experience in integrated campaigns that span creative, social, and event platforms

Experience working closely with multiple departments without an agency including creative and production teams

Why Join ZIA

Work on meaningful, high-impact national projects

Competitive salary and performance-based growth opportunities

Exposure to cross-collaborative work across disciplines, clients, and cultures

A diverse, dynamic, multicultural team with a shared standard of excellence

A creative culture that celebrates innovation, authenticity, bold thinking, cultural relevance, and results

Senior Account Manager - Arabic Speaker Zia Creative Network

Senior Account Manager - Arabic Speaker
Zia Creative Network