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Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Core Responsibilities
- Intuitive Guest Care: Orchestrate seamless "resident" journeys from pre-arrival to a "fond farewell". This includes personally greeting VIPs and long-stay guests, conducting in-suite check-ins, and providing comprehensive suite orientations.
- Bespoke Experience Curation: Design "wow moments" and sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high-profile celebrations like anniversaries.
- Master Valet Services: Deliver expert-level packing and unpacking, garment pressing, laundry valet, and professional shoe-shining to the highest luxury standards.
- Dining & Social Facilitation: Manage in-suite dining experiences, including the service of afternoon tea, evening canap s, and private meals with meticulous attention to table presentation.
- Team Leadership: Supervise daily butler operations, allocate resources, and mentor junior staff to ensure all interactions align with the "Raffles Brand Personality" charming, graceful, thoughtful, and welcoming.
- Guest Intelligence: Maintain and update exhaustive guest profiles, noting specific "quirks" and preferences to ensure a seamless "elite relay" between shifts.
The "Raffles Standard" Personality
A successful Senior Butler must embody these specific brand values:
Desired Candidate Profile
Required Skills & Qualifications
- Experience: Typically a minimum of 2 5 years in luxury hospitality (5-star/Forbes-rated environments), with a proven track record in butler or high-end guest relations.
- Education: A Diploma or Degree from a recognized school for Tourism and Hotel Management is often required.
- Cultural Savvy: Deep understanding of international luxury traveler expectations and, depending on the location, local etiquette
- Communication: Exceptional English proficiency is mandatory; ability to speak additional languages is a significant advantage for global clientele.
- Technical Proficiency: Knowledge of property management systems like Opera PMS and other task delegation platforms.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Senior Butler
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RAFFLES
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia s extraordinary Red Sea destination. Blending Raffles legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world s most discerning travelers.