Senior Learning Operations Manager, Fulfillment Center Afaq - Warehouse Branch

Posted 30+ days ago

Experience

3 - 8 Years

Job Location

Riyadh - Saudi Arabia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Who we are:

Amazon is focused on ensuring its associates can work in a safe, quality focused environment. Our learning teams are responsible for delivering and providing high quality safety compliance, process and on-boarding training to ensure that our associates are set up for success.
The learning business partner is a member of the leadership team within a fulfillment center and is focused on managing the learning needs of all employees. They must have the ability and initiative to understand the business needs, analyse issues and influence solutions/outcomes. This is a team player who not only leverages his/her own team to respond effectively to a variety of training scenarios, but is able to work closely with a central AMET team to effectively prioritize and deploy training programs based on customer need – from training processes at scale to ongoing leader development.

An Amazon Fulfillment Center (FC) is a dynamic and challenging environment. You will be very close to the action and spend time on the warehouse floor with the teams who make our FCs great. Developing our people is at the heart of what we do and is needed now more than ever as we are experiencing rapid growth and we plan to keep on growing.



Key job responsibilities
* Experience of managing a team with a focus on career development and succession planning
* Confidence in analysing and interpreting a range of performance metrics combined with advanced Excel skills
* Ability to influence and engage multiple stakeholders across all levels of the business
* Actively seeks opportunities to positively impact beyond the area of responsibility
* Ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities.
* Ability and initiative to understand the business needs, analyse issues and drive solutions

Basic Qualifications
- 3+ years of employee and performance management experience
- 3+ years of performance metrics, process improvement or lean techniques experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Bachelor's degree or equivalent

Preferred Qualifications
- Experience in operations management
- Experience with process improvement and stakeholder management
- Master's degree in a related field

Desired Candidate Profile

3+ years of employee and performance management experience
- 3+ years of performance metrics, process improvement or lean techniques experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Bachelor's- Experience in operations management
- Experience with process improvement and stakeholder management
- Master's degree in a related field

Company Industry

Department / Functional Area

Keywords

  • Senior Learning Operations Manager
  • Fulfillment Center

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