Senior Officer Credit Control Commercial Bank of Dubai

You will perform all maker activities within Limits & Collateral Management, ensuring exceptional customer service in accordance with agreed SLA and TAT requirements. You will execute timely and efficient processing of all tasks related to limits and collateral management, including origination, maintenance, settlements, reconciliation procedures, and the implementation of robust controls to mitigate operational risks. You will support team management by proactively addressing system-related issues, housekeeping, internal audits, fraud prevention, AML, compliance matters, Business Continuity Management (BCM), and the maintenance of sound internal controls.

Work Management Roles and Responsibilities:

• Carry out maker activities in the systems: Creation or maintenance of following activities:
• Tangible collateral details as per the credit approval/facility documentation in Emirates Movable Collateral Registry (EMCR) before setting up limits
• Clients limits, maintenance & cancellation of same as per Credit approval/facility documentation including interest rates for Overdraft facilities Borrower accounts are maintained in system with appropriate grades.
• Collection of all processing fees on timely manner to avoid any income leakage
• All Collaterals details, including placement & removal of lien on client s deposits, share mortgages, vehicle mortgages etc based on credit approval/facility documentation.
• Creation, maintenance & cancellation of covenants as per the credit approval/facility documentation
• SIC codes are properly fed in to the system.
• all other activities related to limits management such as Downgrade/upgrade accounts, interest in suspense, write off account, credit review date etc are updated in the required systems in line with credit and other systems
• To carry out all LTV monitoring (Gold, Shares, Oil and other commodities) on periodical basis including Asset revaluation. Any breaches are actioned immediately under advised to Business and credit.
• Ensure accurate client related data are published in client related letters such as audit confirmation, liability & no liability reports, inward & outward status reports etc .
• Ensuring that price revisions are updated in system as per approval terms or as and when advised by Management
• Support team in AML compliance, FRR & Legal queries including placing hold and removal based on instructions from Legal, FRR, AML & Compliance departments.
• To carry out activities with zero operational losses

As and when it is required to be an active backup for other unit processes within Credit Middle Office.

As and when it s required by the team management to act as a checker to carry out Credit Middle Office activities.

General:

• Always improve standard processing time and transaction volumes and bring about productivity improvement through bench marking.
• Ensure all under limits & collateral activities are performed as per Operations Procedure to achieve satisfactory audit rating for the Unit.
• To carry out activities with zero operational losses
• Support management centralise the control activities & implement automation to gain more control efficient environment.
• Ensuring reduction in re-work rate
• Adherence to SLAs and TATs agreed with stakeholders
• Improving TAT for credit processes by automation
• Support team management to update SOP periodically
• System issues and related remedies to raise and follow up for correction
• Apply remedies for Internal and External/UAE Central Bank inspections remarks with respect to Limit input /pricing etc
• Train staff within the department and maintain effective backups for critical positions.
• Implementing Credit Control policies and procedures of the Bank, relevant guidelines of UAE Central Bank/Government