Senior Product Manager, AI Transformation

Crypto.com

Employer Active

Posted 2 hrs ago

Experience

10 - 15 Years

Job Location

Dubai - United Arab Emirates

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Ship AI-powered features to production: conversational AI (chatbots, copilots), intelligent onboarding, smart trading assistants, automated compliance workflows
Lead cross-functional squads of ML engineers, data scientists, designers, and backend engineers to deliver AI products end-to-end
Evaluate and integrate LLM/GenAI capabilities (GPT, Claude, open-source models) into product experiences balancing innovation speed with safety and compliance
Build the internal AI enablement playbook: drive adoption of AI tools across product, engineering, and operations teams
Define success metrics for AI features (engagement lift, cost reduction, resolution rate, NPS) and run rigorous A/B tests
Manage vendor relationships for AI/ML infrastructure, annotation, and model providers
Report to senior leadership on AI transformation progress, ROI, and strategic direction

Desired Candidate Profile

10+ years in product management, with 3+ years leading AI/ML product initiatives in production
Proven track record of shipping AI products at scale chatbots, recommendation systems, NLP features, intelligent automation, or AI agents that served real users
Deep understanding of LLMs, prompt engineering, RAG architectures, fine-tuning, and evaluation frameworks you can hold your own in technical discussions with ML engineers
Experience with conversational AI platforms (e.g. Dialogflow, Rasa, custom LLM-based agents) and measuring their effectiveness
Demonstrated ability to translate ambiguous AI opportunities into concrete product specs, build-vs-buy decisions, and phased rollout plans
Strong data intuition comfortable with SQL, analytics dashboards, and experiment design
Experience in fintech, crypto, or high-compliance environments is a strong plus
Ability to influence and align senior stakeholders (C-suite, engineering leads, compliance) on AI adoption strategy
Bachelor's degree in CS, Engineering, or related field; advanced degree in AI/ML is a plus but not required shipped products matter more than credentials

Company Industry

Department / Functional Area

Keywords

  • Senior Product Manager
  • AI Transformation

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Crypto.com

Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet . Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Read More

https://jobs.lever.co/crypto/72327aa3-8a7c-4b60-a7e3-7246d2d71351