Senior Service Delivery Manager Jobs in Egypt

• 1 - 3 Years
• Egypt - Egypt

Build client relationships, manage teams, solve complex problems, and uphold professional standards while delivering strategic project outcomes in technology advisory.

• 1 - 6 Years
• Cairo - Egypt

Oversee Managed Services delivery, ensure compliance with standards, drive continuous improvement, and possess strong financial acumen and leadership skills.

• 5 - 7 Years
• Egypt - Egypt

Manage client IT communications, ensure service delivery, optimize costs, and maintain strong relationships while leading incident management and compliance efforts.

• 1 - 7 Years
• Egypt - Egypt

Manage client relationships, ensure timely project delivery, handle conflict resolution, and improve client satisfaction while supporting engineering teams.

• 1 - 7 Years
• Cairo - Egypt

Manage customer relationships by installing, servicing, and maintaining medical equipment, requiring troubleshooting, documentation, and communication skills.

• 11 - 12 Years
• Giza - Egypt

Oversee IT collaboration services delivery, manage budgets, lead strategic initiatives, and ensure customer satisfaction with strong project management skills.

• 10 - 15 Years
• Egypt - Egypt

Develop and implement learning strategies, manage training programs, enhance leadership skills, and ensure compliance while engaging stakeholders and analyzing industry trends.

• 5 - 11 Years
• Egypt - Egypt

Manages training programs, evaluates performance, coordinates curriculum development, and requires strong communication and strategic thinking skills in a call center environment.

• 1 - 7 Years
• Egypt - Egypt

Oversee project selection, prioritization, and resource allocation while mentoring teams, ensuring successful project delivery, and upholding professional standards.

• 4 - 6 Years
• Cairo - Egypt

Lead client satisfaction and operational excellence by managing relationships, developing teams, and implementing strategic plans for data solutions.

• 5 - 10 Years
• Cairo - Egypt

Manage software delivery and project schedules, utilizing Agile methodologies, while ensuring team coordination and effective risk management.

• 4 - 5 Years
• Cairo - Egypt

Seeking a process-driven professional to lead delivery processes, ensuring quality and timelines using Jira, with strong technical and communication skills.

• 3 - 5 Years
• Cairo - Egypt

Oversee contact center operations, lead a Spanish-speaking team, analyze performance metrics, manage customer queries, and enhance service delivery.

• 2 - 7 Years
• Cairo - Egypt

Manage daily room service operations, lead a team, ensure customer satisfaction, and oversee financial goals while providing training and support.

• 10 - 15 Years
• Cairo - Egypt

Responsible for customer engagement, providing SAP solutions, managing technical issues, and ensuring cloud transformation with strong SAP knowledge and customer orientation.

• 15 - 18 Years
• Cairo - Egypt

Lead Telecom BSS/OSS projects, drive delivery transformation, manage data integration, and ensure stakeholder satisfaction with strong leadership and strategic execution.

• 2 - 5 Years
• Cairo - Egypt

Lead delivery operations, organize schedules, ensure quality service, and hire drivers; requires experience in delivery management and strong leadership skills.

• 3 - 6 Years
• Cairo - Egypt

The role involves product ownership and delivery management, focusing on backlog management, stakeholder collaboration, and timely product releases with continuous improvement.

• 5 - 10 Years
• Egypt - Egypt

Manage procurement functions, establish corporate deals, implement negotiation strategies, and develop supplier relationships while ensuring effective team management and techni...

• 1 - 7 Years
• Cairo - Egypt

Lead and develop a team to achieve performance targets, ensure compliance, enhance customer experience, and manage stakeholder relationships effectively.

• 3 - 6 Years
• Giza - Egypt

Manage complex corporate queries, drive specialized teams, analyze customer data, and ensure high-quality service while training staff and implementing systems.

• 5 - 11 Years
• Giza - Egypt

Ensure quality checks, manage call center applications, oversee onboarding, and require bilingual candidates with customer service experience in financial institutions.

• 5 - 7 Years
• Cairo - Egypt

Lead and develop customer service teams, implement policies, analyze feedback, and enhance customer experience with strong leadership and communication skills.

• 15 - 20 Years
• Cairo - Egypt

Manage Soft Services operations, ensuring quality delivery, effective communication, and customer satisfaction while optimizing processes and controlling costs.

• 2 - 5 Years
• Cairo - Egypt

Lead customer service team to enhance satisfaction, manage inquiries, implement policies, and collaborate with sales and logistics while ensuring compliance and quality.

• 3 - 6 Years
• Cairo - Egypt

The role involves leading sales and operations for a car garage, focusing on customer satisfaction, team leadership, and efficient service delivery.

• 2 - 7 Years
• Giza - Egypt

Manage customer service operations, including order management, account support, and warranty issues, while ensuring effective communication and team leadership.

• 7 - 10 Years
• Alexandria - Egypt

Develop customer service teams, implement policies, utilize AI tools, monitor performance metrics, and foster collaboration to enhance customer loyalty and engagement.

• 5 - 7 Years
• Giza - Egypt

Supervise daily operations, lead teams, monitor performance metrics, and enhance customer service quality while ensuring effective communication and technical support.

• 10 - 12 Years
• Cairo - Egypt

Manage departmental budget, oversee maintenance operations, ensure compliance with regulations, and possess strong technical knowledge in construction and engineering.